Ask Citi (@AskCiti) / X

Ask Citi

330.9K posts

Ask Citi

@AskCiti

Official US Customer Service @Citi @Citibank. We're here 9am-10pm ET to help our customers. Don’t tweet personal account info. COVID-19 info: citi.com/covid19

Joined October 2009

Ask Citi
@AskCiti
Apr 1, 2019
Replying to @JonTronShow
We are sorry to hear that you feel this way. Please provide us with a DM that includes your account type, country in which your account was opened and details regarding your concern. Please do not include any account numbers or PINs in your reply. Sincerely ^Fred
Ask Citi
@AskCiti
Nov 13, 2018
California Wildfires Update: Citi is committed to helping our customers and their communities get back on their feet, by donating to disaster relief efforts. If you’d like to help, visit @RedCross askciti.us/2QCLo8Q or donate with ThankYou® points askciti.us/2QF1hfb
Ask Citi
@AskCiti
Oct 18, 2023
Replying to @Avalon1776
Hi Murray, thank you for reaching out to us today. We appreciate you bringing this matter to our attention. We will review the situation internally. We hope that you have a great day. ^Fred
Ask Citi
@AskCiti
Mar 15, 2022
Replying to @desimojito
Hi Mohit. Thank you for raising this concern about comments made by someone who identified themselves as a Citi employee. We take these issues seriously and will investigate further. ^Deanna
Ask Citi
@AskCiti
Oct 19, 2023
Replying to @StopAntisemites
Hello, thank you for bringing this to our attention. We are looking into this matter. We hope that you have a great day. ^Fred
Ask Citi
@AskCiti
Jul 22, 2020
Replying to @rads97_rads
Thank you for bringing this to our attention. I have addressed it with the appropriate team for review. ^Gloria
Ask Citi
@AskCiti
Mar 15, 2022
Replying to @AKHAND_HINDU_
Hi Rohit. Thank you for raising this concern about comments made by someone who identified themselves as a Citi employee. We take these issues seriously and will investigate further. ^Deanna
Ask Citi
@AskCiti
Sep 11, 2020
Replying to @amitbhawani and @phoneradarblog
Hello and thank you for reaching out to us. We would like to have someone review your account with you to have this looked into. Please DM us your full name and phone number only, so we can get this to our team in India. Thanks! ^John
Ask Citi
@AskCiti
Oct 1, 2021
Replying to @Mark_Sheppard
Hello Mark! Saw your tweet and wanted to see if you needed our help to dispute these fraudulent charges. Please DM us with the type of card that was used for the purchase only. Thanks! ^John
Ask Citi
@AskCiti
Dec 26, 2014
Replying to @RudimentDoc
@RudimentDoc I'm sorry that you're seeing this on your credit report. I'd like to look into this. Pls DM your phn# & time to call only. ^BB
Ask Citi
@AskCiti
Sep 11, 2025
Replying to @Anc_Aesthetics
Thank you for raising this concern about comments made by someone who identified themselves as a Citi employee. We take these issues seriously and will investigate further.^Shaun
Ask Citi
@AskCiti
Jan 26, 2022
Replying to @mikebenoit42
Hi Mike. Saw your tweet! I'd like to help. Please DM if able to use mobile check deposit, or if trying to transfer funds online, your type of account only (no account numbers) and country where open. ^Deanna
Ask Citi
@AskCiti
Nov 13, 2023
Replying to @nezloyproger
Hi there! Thank you for raising this concern about comments made by someone who identified themselves as a Citi employee. We take these issues seriously and will investigate further. ^Maria
Ask Citi
@AskCiti
Mar 29, 2019
Replying to @LAPATRIOTA1
Thank you for reaching out. Here is a link to our worldwide branch locator: askciti.us/2CIDg2c I hope this helps! ^Mike