British Gas Help (@BritishGasHelp) / X

British Gas Help

472.5K posts

British Gas Help

@BritishGasHelp

Need some help? Try our Help & Support pages at britishgas.co.uk/help-and-suppo… or send us your question.

Joined December 2011

British Gas Help
@BritishGasHelp
Jan 10, 2017
Morning all. A year today we lost a pop icon David Bowie, time flys don't it? We're here till 10pm if you need anything. Thanks, Paul #RipDB
British Gas Help
@BritishGasHelp
Aug 6, 2020
Hey sorry about that. Next book over here and we'll do our best to send a hottie. ^Paul 👍😀🤞
British Gas Help
@BritishGasHelp
Jan 10, 2017
Replying to @BritishGasHelp
Hey, David Bowie meant so much to me. I didn't mean to offend anyone & I only wanted to pay tribute to a master songwriter & true icon ^Paul
British Gas Help
@BritishGasHelp
Dec 27, 2020
Replying to @fesshole
Hi there, sorry to hear the service has not gone ahead. We wouldn't normally book them in for a Sunday as out engineers are needed for emergency jobs, or to attend out most vulnerable customers who are off supply. I can say 100% the engineers would not have had a lie in. 1/2
British Gas Help
@BritishGasHelp
May 6, 2014
Replying to @passy
@passy We'd lose our security certificate if we allowed pasting. It could leave us open to a "brute force" attack. Thanks ^Steve
British Gas Help
@BritishGasHelp
Dec 9, 2020
Today we laid one of the founding members of our Social Media team, to rest. Goodbye Danny Clark, gone but never forgotten RIP.
British Gas Help
@BritishGasHelp
Nov 10, 2024
Replying to @philmcraig
Stalin, during a speech: “I am prepared to give my blood for the cause of the working class, drop by drop.” A note is passed up to the podium: “Dear Comrade Stalin, why drag things out? Give it all now.”
British Gas Help
@BritishGasHelp
Dec 17, 2020
Replying to @kategarraway
Hi Kate, sorry to hear the engineer didn't get to you yesterday. I'll be able to check things for you, please pop me over a DM with your full address and phone number. Thanks, Sharon
British Gas Help
@BritishGasHelp
Jul 28, 2023
Hi there, our customers are charged for the gas & electricity they use in there home. There is extra help that they may be eligible for depending on their circumstances. If you'd like us to look into this here please pop me a PM with their details. Thanks Adele
British Gas Help
@BritishGasHelp
Mar 14, 2023
Replying to @WendyWbailey
Hi Wendy I can do it for you on here. Can you DM your full name, address, postcode & contact number please. ^Zarah
British Gas Help
@BritishGasHelp
Jan 10, 2021
Replying to @vicsavill3
I'm sorry, but in this instance yes.
British Gas Help
@BritishGasHelp
May 12, 2023
Replying to @toadmeister
Good morning Toby, I'll take a look for you can you drop me a DM with your full address and mobile number please? ^James
British Gas Help
@BritishGasHelp
Nov 15, 2019
Replying to @rehzarice
Thank you Rehza. @georgiaEtennant I'm really sorry to learn your husband has been waiting so long to get through. If you still need us, please drop us a DM with the details and we'll be more than happy to help. ^Lucy
British Gas Help
@BritishGasHelp
Jan 12, 2021
Replying to @EssexPR
Hi Adam, can you send over your full address including postcode please so I can locate your account. I'll have a look at this for you. Thanks Andrea