Ever had an unexpected charge after parking in a private car park, and felt it was unfair?
You always have the right to appeal for free.
Watch our top tips to help you know what to do and avoid getting caught out.
We’re taking action to help deliver fairer private parking.
We know UK drivers often feel they were unfairly given a parking ticket.
We’re concerned about some parking companies' practices, including appeal handling and trying to recover extra fees on top of the parking charge.
To help drivers, we’ve:
➡️made recommendations to government on how to raise standards
➡️written to parking companies over our concerns
➡️launched an investigation into Euro Car Parks to examine whether some of its practices may break the law
In recent months the situation facing households reliant on heating oil has often been completely unacceptable.
Today, the CMA has made recommendations for regulation and announced they are preparing to take enforcement action.
We have launched a review into the early years education and childcare services sector in England to assess whether the sector is working well for families and providers.
Read more: gov.uk/government/new…
We’ve ordered StubHub UK to refund more than 50,000 fans and pay a fine close to £900,000 after it failed to include mandatory fees in the upfront price.
The price customers see should be what they pay.
Find out more: gov.uk/government/new…
We’ve ordered Marks Electrical to refund nearly 40,000 customers and pay a £720k fine after it automatically opted customers into additional paid services.
Read more: gov.uk/government/new…
We’re investigating Ryanair over its practice of charging parents to sit with their children – including those with disabilities – and whether this could be unfair under consumer protection law.
Read more:
Today we have imposed a new conduct requirement under the UK’s digital markets regime.
We’ve secured a fairer deal for UK publishers and improvements to how Google search works in the UK.
Find out more: gov.uk/government/new…
The CMA has secured a court-endorsed settlement with mattress firm Emma Sleep after it admitted to using misleading sales tactics.
The company has now signed binding commitments to change its behaviour.
Read more: