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GameStop Help
GameStop
18.3K posts
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GameStop Help
GameStop
@GameStopHelp
Have questions about @GameStop or need help? Let us know! We’re here weekdays 8 AM - 5 PM CST.
gamestop.com
Joined January 2018
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  • Pinned
    user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Oct 15, 2021
    ❗❕ Gamers ❗❕ Below you'll see an FAQ thread for some common issues you may be facing. Fear not, if these aren't enough to strike down your foes, send us a message with the information below and we'd be happy to help! ❓ Name: 📞Phone: 🔢Order #: 📥 Email:
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Apr 24, 2025
    We’re seeing overwhelming demand for Switch 2, which is causing some site issues. In-store pre-orders are open and running smoothly. Our team is actively working to fix it. Hang in there—we’ll keep you posted.
    238K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    May 25, 2022
    Want the official news for all things GameStop on Twitter? Look no further, we got you covered! @gamestop @gamestopnft @GameStopHelp
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Apr 25, 2025
    Replying to @Guywiththehair_
    We are actively investigating this. Any customer who was turned away at the Astoria location should reach out via DM so we can make it right.
    187K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Oct 1, 2025
    Replying to @xohardest and @gamestop
    Nope.
    21K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Apr 24, 2025
    We expect Switch 2 online pre-orders to be caught up within the hour. If you didn't get a confirmation email, it should be arriving shortly. Thanks for hanging in there—we're almost back on track.
    66K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Jun 5, 2025
    Replying to @ChoctopusYT
    Enjoy! Apologies for the mishap.
    14K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Oct 22, 2021
    Replying to @rensole
    What a nice idea! Partnering with a local children's charity (perhaps your local Children's Miracle Network Hospital which we support w/Extra Life?) running a toy drive would be a great idea. Feel free to run it by your local store leaders too! Message us for help lookin'! -SMRT
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Oct 29, 2025
    Replying to @2Z_Designs
    👍👍
    31K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Aug 18, 2025
    Replying to @gamestop
    Full video by @DashieXP youtube.com/watch?v=5ywbJd…
    58K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Jun 26, 2025
    We’ve been alerted to phishing emails impersonating our brand and requesting customer information. Official messages only come from gamestop.com addresses—never reply to anything else!
    Image
    43K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Jul 1, 2025
    Replying to @Updownupupright @ryancohen and @gamestop
    I will forward this feedback along to our team. Thanks for shopping at GameStop!
    6K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Aug 21, 2025
    Replying to @gamestop
    user avatar
    GameStop
    @gamestop
    Aug 21, 2025
    GameStop has your back.
    Image
    Image
    67K
  • user avatar
    GameStop Help
    GameStop
    @GameStopHelp
    Sep 17, 2020
    We know you’re excited for the upcoming PlayStation 5! Due to this highly-anticipated launch, reservations are very limited! If you were unable to make an order online or in-store, please keep an eye out for future availability. We are unable to place orders for you directly.
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