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Home Depot Customer Care
The Home Depot
61.6K posts
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Home Depot Customer Care
The Home Depot
@HDCares
Here to help you get more done. The @HomeDepot's Customer Care Team, responding 8-5 EST, Monday-Friday.
Atlanta, GA
homedepot.com
Joined December 2010
375
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11.1K
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  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Feb 13, 2017
    Oh no! We are a day too late to help. Did you get if off in time? -TeamCare
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Dec 5, 2022
    Replying to @DJRAGE_PSFL
    Hello, thank you for your interest in shopping with us. Please visit us online at thd.co/3B6REz5 for the complete list of our doors. If you need further assistance, please reach out to your local store or our Online team. Thank you and have a great day. -Kayla
    homedepot.com
    Doors & Windows - The Home Depot
    Shop Doors & Windows and more at The Home Depot. We offer free delivery, in-store and curbside pick-up for most items.
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Dec 6, 2021
    Replying to @kirstiealley
    Hi, I'm disappointed to hear about the experience your friend had with their major appliance order. We expect our customers to be met with paramount service. I'm here to help. Please DM me with your friend's contact information and the order details. -Shandra
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Nov 29, 2023
    Replying to @gav196
    Hi, thank you for reaching out to us. We can see that you are in need of assistance, and we'd like to help. Send us a DM with your full name, phone number, and email address. Thank you. -Ebony
    1.5K01.5K
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    May 24, 2024
    Replying to @GTWScar
    Hi, thank you for reaching out. We understand your disappointment. It is our goal to provide our customers with merchandise that meets and exceeds their expectations. Please DM us with your order number, phone number, and email associated with the order. We want to help. -Sarah
    7.4K07.4K
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    May 6, 2024
    Replying to @Aztecross
    Hi, we strive to provide excellent customer service, and we never want to hear that our customers had anything but a great experience. Can we address this and make it right? Please send us a DM with more details so that we can look into this. -Iesha
    8.5K08.5K
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Oct 1, 2021
    Replying to @Mark_Sheppard and @Citibank
    Hi Mark, this is not the experience we want any customer to have. Can you DM us your preferred phone number, and we’ll give you a call to help resolve this?
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    May 21, 2018
    We appreciate your business!
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Jun 1, 2023
    Replying to @WmMallon
    Hi Will, it seems you experienced difficulties with a delivery from us. If you'd like our assistance, please send us a DM with additional details. -Janie
    15K015K
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Aug 17, 2023
    Replying to @pjain
    Hi Pankaj, typically, you are notified via email when an order is cancelled. Please DM us with the full name associated with the order, the order number, and email address. We’ll be happy to research. -Andrea
    23023
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Aug 28, 2024
    Replying to @DollarPamann201
    Hi, we value you as our customer and want to make this right. Please allow us the opportunity to get to the bottom of this. Please DM us your full name, address, order number, and phone number. -Teresa
    1660166
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Feb 19, 2018
    Replying to @OsamaAlani_LTC
    Hi Osama Alani LTC! Please send your suggestion to [email protected]. This will give us the ability to bring this to the attention of our Leadership.-TeamCare
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Jun 2, 2023
    Replying to @luisafzambrano
    Hello, you can learn more about this particular home by clicking the link here: thd.co/3IV7b8S. -Kaitlyn
    2.8K02.8K
  • user avatar
    Home Depot Customer Care
    The Home Depot
    @HDCares
    Apr 27, 2016
    Replying to @mrsccramer
    @mrsccramer Please email your contact info, order number, and details to [email protected], so we can assist you. -Team Care
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