LG UK Customer Care (@LGUKCare) / X

LG UK Customer Care

7,469 posts

LG UK Customer Care

@LGUKCare

The Official Customer Care X account for LG UK. Feel free to drop us a DM! **See how we handle your data - lg.com/uk/privacy**

United Kingdom

Joined April 2019

LG UK Customer Care
@LGUKCare
Jul 31, 2019
It's important to clean your @LGUK Washing Machine as well your clothes! Make sure to run a Tub Clean at least once a month to maintain optimal performance! Check out how to do this here: bit.ly/2ZmGWzw #WednesdayWisdom #happywashingmachinehappylife #TipOfTheDay
LG UK Customer Care
@LGUKCare
Oct 17, 2023
Replying to @chrisratcliff
We apologize for the delay in our response. Currently, we are experiencing a delay in our inquiry process. Please contact us again for further assistance via Live Chat or by calling UK: 0344-847-5454 IE: 01-686-9454. WhatsApp number +44 07970150557 Kind regards, RODA | LGUK
LG UK Customer Care
@LGUKCare
Feb 11, 2021
Replying to @LGUK and @Cutlery_Doge
Hi, I am sorry to hear about the issue that you have been experiencing with the dryer. Would it be possible for you to DM us and we can look into this further for you? Amy-LGUK
LG UK Customer Care
@LGUKCare
Jul 24, 2019
Recently purchased a #LGG7/#LGV50 from us @LGUK & backed your phone up from a Non-LG device? You may get a notification sound and no alert on screen! This is due to a setting from your old phone. We are getting a software update out, for now, follow these steps. #LG #Tipoftheday
LG UK Customer Care
@LGUKCare
Jul 30, 2019
It's #WorldFriendshipDay today, why not get some friends round to #netflixandchill with your #LGTV tonight!📽️🍿 Not got an @NetflixUK account yet? You can get 30 days free if you sign up now! netflix.com/gb/
LG UK Customer Care
@LGUKCare
Nov 5, 2021
Replying to @EddieBayy
Hi there, this update is aiming to fix all issues relating to HDCP with the OLED C1s. Brooke - LGUK
LG UK Customer Care
@LGUKCare
Jul 25, 2019
On a day like today make sure to close your freezer door after getting your ice lollies out! #hottestdayoftheyear #hottestdayonrecord #Tipoftheday
LG UK Customer Care
@LGUKCare
Feb 27, 2025
Replying to @mrmrlacey
Good Afternoon, I'm sorry to hear that you're experiencing issues with your LG TV. At present, LG is aware of the problem concerning the app store not functioning, and our technical team are doing their best to rectify the issue. Kind Regards, Josh | LGUK Care
LG UK Customer Care
@LGUKCare
Jul 5, 2022
Replying to @kiwi1236
Hi there! If you would like us to raise this as feedback for you through a VOC (voice of customer), please DM us and we'd be happy to go through this process with you! Jemma - LGUK
LG UK Customer Care
@LGUKCare
Feb 27, 2025
Replying to @Jago2k
Good Afternoon, I'm sorry to hear that you're experiencing issues with your LG TV. At present, LG is aware of the problem concerning the app store not functioning, and our technical team are doing their best to rectify the issue. Kind Regards, Josh | LGUK Care
LG UK Customer Care
@LGUKCare
Feb 13, 2024
Replying to @hereshoges
Good Afternoon, I am sorry to hear about the issues you are having, we would recommend unplugging the system and any connected devices to complete a soft reset. If the issue still happens please DM us and we can look into a repair. Kind Regards Naomi - LG Specialist
LG UK Customer Care
@LGUKCare
Feb 7, 2024
Good Morning, we do not have a manual for the remote itself but if you can DM us with the model number of the TV I can provide the manual for the TV and this has information for the remote in here for you. Kind Regards Amy - LG Specialist
LG UK Customer Care
@LGUKCare
Apr 17, 2019
Our phone lines our now back up and working! Apologies for any inconvenience this may have caused!
LG UK Customer Care
@LGUKCare
Nov 17, 2021
Hi there, as of today the new software is being rolled out across all affected OLED C1s. I have been informed today that this will be in multiple installments and this should be finished and working within the next few days. Thank you for your patience with this. Brooke - LGUK