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leshuttle_help
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leshuttle_help
@LeShuttle_Help
Official help page for @LeShuttle (formerly Eurotunnel). Take your car by train. Latest travel info: leshuttle.com/uk/travelling-….
Folkestone, UK & Calais, FR
leshuttle.com
Joined July 2022
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  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Oct 19, 2023
    Replying to @LeShuttle and @TruckShuttle
    @stockportgul Good Morning Sean, thank you for the lovely feedback. Can you please send us a Direct Message with the agents name who you spoke to or with your booking reference number so we can pass this on to them. Thank you. ^Ellie.
    7380738
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Jun 9, 2023
    Replying to @LeShuttle
    Good afternoon. If you are travelling and currently experiencing a wait. Please Direct Message this account with the letter/number on your hanger also the direction you are travelling in. I will then be able to look into this for you. Speak soon ^Chelsea
    6330633
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Jun 29, 2023
    Replying to @LeShuttle
    Good afternoon Stuart. I have replied to you via direct message. Speak soon ^Leanne
    3870387
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Jun 21, 2023
    Replying to @LeShuttle
    Good Morning, sorry to hear about the experience you had on our shuttle yesterday. If you could direct message us with your booking details and we can take a look into this for you. Speak soon ^Toni
    4720472
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Jun 11, 2023
    Replying to @LeShuttle
    Good Afternoon, sorry for the late response and the wait you experienced. We hope you had a safe onwards journey ^Toni.
    6010601
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Aug 5, 2023
    We are on a quest to find the owner of a lost bunny! Can you help us?
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    2.8K02.8K
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Apr 1, 2023
    Good morning. It's a busy Easter getaway weekend- We have no delays at Leshuttle. Please do not arrive without a booking in place as we are fully booked. We look forward to welcoming you on board.
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    1.8K01.8K
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Nov 3, 2023
    Replying to @LeShuttle and @TruckShuttle
    @jcworldtour Good evening. I am sorry for the wait experienced on site this evening. Please can you send us a direct message with the letter/number displayed on your hanger? ^Sophie
    5940594
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    May 26, 2024
    Replying to @BearemyTed and @LeShuttle
    Good Morning Ted, please accept our apologies for the wait this morning. I hope you have a pleasant onward journey ^Hannah
    91091
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    May 19, 2023
    Good afternoon, our service is operating to schedule in both directions with regular departures. Keep up to date on our service here eurotunnel.com/uk/travelling-…… and we look forward to welcoming you on board.
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    6270627
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Mar 8, 2024
    Good morning from a sunny Folkestone ☀️. All our departures are on time and check-in is moving smoothly. For anyone travelling with us we look forward to welcoming you on board & hope you enjoy your journey with us!
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    3860386
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Nov 2, 2023
    Replying to @LeShuttle and @TruckShuttle
    @ LeShuttle @MatMcevoy Good evening, I apologise for the wait you are experiencing with us tonight. Please can you direct message us with your booking details including your letter/number on your hanger, we will then be able to look into this further for you. Many thanks. ^James
    5910591
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    May 17, 2024
    We’re sorry for the current delay, this is due to a broken down Eurostar train, the issue is now resolved and we are working hard to get you boarded soon.
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    1.7K01.7K
  • user avatar
    leshuttle_help
    @LeShuttle_Help
    Jul 26, 2024
    Replying to @rowanhill
    Good morning, our operation is unaffected and we are running a full service, please keep up to date on LeShuttle.com/latest for further updates ^Alex
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    leshuttle.com
    Live Departures
    Get the current status of and live departure information for all services at LeShuttle™. 4 departures hourly. Fast, easy & eco-friendly. Book now.
    2740274
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