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The Sims Direct Communications
The Sims
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The Sims Direct Communications
The Sims
@TheSimsDirect
Status Updates for the @TheSims Need Account / Help? Visit help.ea.com ESRB Rating T for Teen: Crude Humor, Sexual Themes & Violence, In-Game Purchases.
thesims.com/fixes
Joined May 2022
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Feb 24
    Article cover image
    Article
    Quality of Life Roadmap 2026
    The Sims 4: Quality of Life Roadmap 2026 Over the past 6 months, we’ve been sharing how we’re continuing to prioritize stability, performance, and acting on long-standing community feedback in The...
    279K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Mar 13, 2023
    Tomorrow, Mar 14, the Infant Base Game update 👶 releases in #TheSims4 ✨ This update will likely conflict with externally created content, so please remember to remove any game mods & custom content in preparation for tomorrow's release.
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    939K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Jan 17, 2023
    Sul Sul 👋 Today's update is now live with a number of bug fixes, including: 🛠️ "Same Face" Toddlers 🛠️ Sims still moving when the game is paused 🛠️ Disabling Wants & Fears ✨ & much more! Read all about it in the patch notes: x.ea.com/76023
    A Blue Plumbob Logo for The Sims Direct, an account for live service updates on The Sims.
    492K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Mar 14, 2023
    Sul Simmers! We've noticed several players using the EA App to access The Sims 4 are unable to log in. We've connected with the team @EAhelp to work towards providing a solution as soon as possible.
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    629K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Apr 26, 2023
    Sul Sul 👋 Today, we released a patch reenabling the loose tooth function in The Sims 4 #GrowingTogether. This patch also resolves the bug affecting the appearance of Sims’ eyes, teeth, & facial structure. For more details, check out the patch notes: x.ea.com/76553
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    511K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Nov 16, 2022
    We are aware of & have seen the content circulating on Twitter regarding The Sims 4 Gallery uploads that are wholly unacceptable. In order to ensure we are enforcing the appropriate steps & consequences, please use the "Flag This " button on The Gallery to report these uploads.
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Oct 18, 2024
    On Tuesday, Oct 22, a big base game update is coming to #TheSims4. If you use game mods & custom content, you may want to remove and backup save files. This will also give creators time to update their content to prevent potential in-game issues.
    605K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Nov 16, 2022
    Sul Sul Simmers👋 We have an update on overly aggressive/mean Sims. We're incorporating a tuning fix to cool down the extra negativity taking place between Sims in tomorrow's Sims Delivery Express. We appreciate your patience as we investigated & worked toward a solution 🛠️
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Apr 21, 2023
    An Update on the Face Bug: We can confirm that following an upcoming fix, any Sims created prior to April 18th's update will revert back to normal & any Sims created after April 18th's update will have minor adjustments as a result of them being correctly rendered. We're
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Apr 19, 2023
    The team is aware of & investigating a bug in yesterday's update resulting in changes to the face & body of existing Sims. answers.ea.com/t5/Bug-Reports… We are on it & will keep you informed as we work towards a resolution.
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    469K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Mar 24, 2023
    Today, a patch for The Sims 4 was released on PC/Mac to temporarily disable the "lose tooth" feature that caused unwanted changes to a Sim’s appearance. We've provided a workaround for console users on AHQ & will continue to investigate reenabling the feature in a future update.
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    458K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Apr 18, 2023
    Sul Sul 👋 Today's update has several bug fixes, including fixes for infant food preferences & chefs not entering restaurants, as well as new underwear options, & new decorative spots for bathroom items & more. Learn more in the patch notes: x.ea.com/76506
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    388K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Nov 22, 2022
    Our team has reviewed & made critical updates to The Sims 4 Gallery profanity filter. We are grateful for the community’s reporting & will continue to do our part in taking down objectionable content & removing repeat offenders. Read more here: x.ea.com/75749
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Jun 1, 2023
    Simmers! The extended Gallery maintenance has completed. Thank you for your patience as services return back online.
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    May 30, 2023
    Replying to @TheSimsDirect
    The Sims 4 Gallery Maintenance has also begun. This extended maintenance is part of an initiative to bring additional flexibility & future feature updates to the Gallery, but don’t worry! All your creations, comments, likes, & downloads will be there once maintenance completes!
    349K
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    The Sims Direct Communications
    The Sims
    @TheSimsDirect
    Oct 8, 2024
    Sul Sul Simmers! Today we have a new Laundry List with a number of community-reported issues, that we aim to resolve in the next patch for an improved gameplay experience. Check out some of the top reported bugs & see the full list here 🧺📝🔗: ea.com/games/the-sims…
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