HelpDesk.com (@helpdeskcom) / X

HelpDesk.com

1,974 posts

HelpDesk.com

@helpdeskcom

HelpDesk.com is the ticketing platform inside @Text_HQ. Manage email, chat, and messaging in one queue. Great service sells.

Boston, MA

Joined October 2009

Pinned
HelpDesk.com
@helpdeskcom
Mar 21, 2025
Learn HelpDesk from A to Z! 👉 youtu.be/OE7BhhHuoDQ?si… Not using HelpDesk yet? See what your business can gain by installing it. Already a HelpDesk user? Make sure you know all its features to get the most out of it.
HelpDesk.com
@helpdeskcom
Jun 11
Great service speaks for itself. Thanks, @SW_Reviews, for making it official for HelpDesk. Again 🏆 Powered by @Text_HQ
SoftwareReviews
@SW_Reviews
Jun 11
Congratulations to the 2026 Customer Service #Midmarket Data Quadrant Award Winners! 🏆🎉 A big shoutout to @Text_HQ and @Zoho for their outstanding achievements! Find out more by visiting our category page: softwarereviews.com/categories/cus… 👈📲 #CustomerService #Software #Awards2026
HelpDesk.com
@helpdeskcom
Feb 19
Two new badges. One clear theme. 🏅🏅 @HelpDeskcom earned new recognition from @Capterra and @SoftwareAdvice — thanks to feedback from teams managing support every day. Easy to use. Easy to adopt. Powered by @Text_HQ to keep your growth safe. Congrats, Texters!
HelpDesk.com
@helpdeskcom
Jan 5
You know what brings Zapier, HubSpot, Shopify, and your WordPress together? HelpDesk integrations. Turn your help desk into the center of your workflow. With HelpDesk, you can connect the tools you already use — @LiveChat and @Chatbotcom for support, WordPress, Webflow, and
HelpDesk.com
@helpdeskcom
Dec 16, 2025
Scheduled (Dec 30, 2025, 09:00 CET): We’d like to inform you in advance that on December 30, 2025, we will be transitioning to a new provider for our status page service. This change is being made to better align with our operational …
status.helpdesk.com
Upcoming Change to Our Status Page System — Effective December 30, 2025 - HelpDesk Status
The scheduled maintenance has been completed.