@virginmedia You know your help page for price change 2023 is missing all import "What happens next" bit? The page is as useless as a chocolate fireguard.
- @Wickes What a stupid policy your sales team has! I leave my details on your website to make a booking to start the process of buying a bathroom, and you call me from an unknown number, and immediately demand I give over all my PII to confirm you are talking to the right person.
- God forbid that I went to a school with a space in its name or has a name longer than 15 characters @BankofScotland 🤦
- @ShellEnergyHome I've called up with a problem I need fixing. "I cannot deal with this problem, let me transfer you to someone that can" 40 mins later I'm starting to think I've been transferred to the void...
- @ShellEnergyHome Don't you just hate it when customer service rings you back later regarding an issue and demand you hand over PII to pass their own security checks despite them ringing you? If someone rings you, never hand over memorable pass phases, they may be bad actors.
