Ready to ship. Ready to go, out of the box.
We accept payment via check, wire transfer, or purchase orders.
Stretch comes with a 30 day return policy and a limited 1 year warranty. Please read our Terms of Sale for more details.
Stretch 4 typically ships within 2-4 weeks from receipt of purchase order or pre-payment.
We can provide an approximate lead-time estimate upon request-for-quote.
Add the right components for teleoperation, networking, charging, and platform upgrades.
Restore and refresh your system with a comprehensive robot refurbishment option. Ideal for extending usable life, improving reliability, and preparing systems for new research or deployment cycles.
Our sales team will get back to with an estimate right away.
Helpful answers about Stretch 4 purchasing, upgrades, shipping, and system details.
Stretch 4 ships with everything you need to get started:
Stretch comes with a well-documented open source software stack with tutorials, demos, reference code. See the Develop page for more information.
Stretch 4 typically ships within 2-4 weeks from receipt of purchase order or pre-payment. We can provide an approximate lead-time estimate upon request-for-quote.
We currently don’t offer upgrades from Stretch 3 or earlier versions of Stretch.
Yes, we ship to most countries internationally that are not subject to ITAR and other restrictions.
Yes. Stretch 4 is currently only certified for laboratory and research use. We are working towards certifications.
It is also subject to the DoD 1260H Designation, which may restrict purchase through use of certain government funds.
Please refer to our Terms of Sale for more information.
The Product incorporates LiDAR sensors manufactured by Hesai Technology Co., Ltd. This technology has DoD 1260H Designation: Buyer acknowledges that as of early 2026, Hesai is included on the U.S. DoD Llist of “Chinese Military Companies”
Please see the datasheet on the Stretch 4 product page.
The Full Robot Refurb allows you to ship us back your robot for a top-to-bottom refurb. We’ll return it like new. Pricing depends on the condition of the robot and shipping fees.
Interested in becoming a Hello Robot distributor? Drop us a line.
