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The National Core Indicators for Aging and Disabilities (NCI-AD™) is a voluntary effort by State Medicaid, aging, and disability agencies to measure and track the outcomes of services provided to individuals and families. The latest two reports were just released: the Adult Consumer Survey and the State of the Workforce for Aging and Disabilities. Join WellSky for a webinar on the key findings.

Join healthcare regulatory attorneys Barry Alexander and Ross Sallede of Polsinelli for a practical breakdown of the 36-month rule and DME moratorium and what they mean for your DME business.

WellSky and uMed have partnered to bring national clinical research opportunities into the home, allowing patients to enroll in longitudinal research registries and participate in studies without disrupting the care agencies deliver. Watch our latest video to learn more.

In this provider highlight, see how ProTech partnered with WellSky and leveraged the S3 Resupply solution to automate routine supply coordination, improve documentation management, and give staff more time to focus on what matters most: patient outcomes and long term compliance.

Managing incoming referrals from multiple sources in multiple solutions can be time-consuming and unsustainable. The new WellSky CarePort Referral Intake solution simplifies this by bringing together multiple referral channels and WellSky software, enabling post-acute care providers to manage referrals in real-time using a single platform.

In this webinar, home care industry expert Sharon Harder, President, C3 Advisors, LLC, will translate policy into practical steps your DME team can take immediately to help prevent claims denials, avoid enrollment lapses, and strengthen compliance across intake, billing, and operations.

In this fourth edition of the Evolution of Care Report, WellSky explores how trends across the healthcare landscape continue to evolve, and how organizations are responding. The report also highlights how intelligent solutions from WellSky are helping providers meet today’s challenges with greater precision, coordination, and purpose — improving not only operational performance, but the patient experience itself.

Explore how walking blood banks, emergency transfusion protocols, and transdisciplinary oversight can address blood deserts in diverse settings. This on-demand webinar features real-world use cases, innovative solutions like drone delivery, and guidance for implementing lifesaving programs in rural and urban health systems.

Use this guide to understand Medicare compliance and gain the confidence you need for every Medicare site inspection.

Looking to take your CPAP resupply program to the next level? Our comprehensive tip sheet offers practical strategies to help you deliver exceptional support, improve therapy compliance, and foster lasting patient wellness.

Join us for an exciting webinar in partnership with The Center for Generational Kinetics (CGK). Jason Dorsey, President and Co-Founder of CGK, will dive into the breakthrough findings from our landmark study on the perceptions, attitudes, and expectations of employment in healthcare. Discover what truly motivates today’s healthcare workers—and what you can do to attract and retain top talent.

Discover how leaders across the biotherapy ecosystem are tackling supply chain, scalability, and clinical integration challenges. Cell and gene therapies (CGT) are transforming modern medicine - demanding new strategies, technologies, and collaboration. This whitepaper covers a panel discussion with industry experts in April 2025 and explores challenges and innovations shaping the future of CGT.

As Kestra Medical Technologies expanded, they needed an ERP to support its mission of delivering advanced, user-friendly medical technologies. Learn how Bonafide, powered by WellSky helped Kestra deliver on patient safety and operational growth. Read the full provider highlight.

Byers Pharmacy, a trusted provider of prescriptions, consultations, and delivery services, needed a flexible ERP solution to support their mission of delivering exceptional patient care. In Bonafide, powered by WellSky, they found the perfect software.

Join us for a webinar where we discuss the groundbreaking cord blood transplant process that saved a U.K.-based patient’s life. You'll hear from the patient — Colin Baker, a survivor of myelodysplastic syndrome — as well as from a clinical nurse specializing in stem cell transplantation — Janette (Jan) Sampson — who was part of Colin's medical team at the Leeds Teaching Hospitals NHS Trust in England.

Watch this on-demand webinar to learn more about the FY 2026 SNF proposed rule and its potential effects on reimbursement.

Oceans, a long-time user of WellSky Revenue Cycle Management, made the decision to modernize their clinical operations as well, moving from paper-based charting to the WellSky electronic health record (EHR) platform, WellSky Specialty Care for Behavioral Health.

You’re invited to a fireside chat that will explore how technology is rising to meet changing regulatory, payer, and accreditation requirements and the demand for proof of delivery innovation. Join experts from WellSky, Polsinelli, and VirtueScript as they address the risks and ramifications of mis-shipments and share how modern software solutions can drive best practices for packing, proof of delivery, and more.

Many information and referral programs have found a new funding source: licensing the provider data they work so hard to curate. This webcast shows you how to create searchable, branded, online directories used by hospitals, government agencies, schools, and other entities, to refer their constituents to vital social care services.

Join hospice regulatory expert, Katherine Morrison, RN, MSN, CHPN, for a timely webinar covering the most critical components of the FY 2026 proposed rule—and what your organization needs to know to stay ahead of regulatory shifts and evolving CMS priorities.

Discover how a Texas-based agency, Doctor’s Choice Home Care & Hospice, leveraged the WellSky Resource Manager solution to achieve a 34% increase in home health visits and a 16% decrease in mileage per visit.

Join us for an insightful webinar to explore how CareTend Nursing can transform your workflow with its integrated, intelligent, and accessible features. Whether you're part of the clinical team, a manager overseeing staff, or involved in pharmacy operations, this comprehensive tool has something to offer.

The implementation of the revised surveyor guidance for long-term care facilities has been moved from March 24, 2025, to April 28, 2025. Watch this on-demand webinar, hosted by Sherry Thomas, BS, RN, QCP, IPCO, and learn how these changes will affect your facility.

Read the latest white paper from WellSky hospice regulatory experts, Katherine Morrison, RN, MSN, CHPN, Director of Advisory Services and Kelly Phillips, Director of Solutions Management, for an in-depth overview of the HOPE assessment, including guidelines, data collection timepoints, how HOPE compares to the Hospice Item Set (HIS), and guidance on how providers can prepare.

Hear from a leading physician group managing risk-based populations and how they're successfully delivering value-based care across Florida. Insights include how high-performing network management builds stronger partnerships with hospitals and post-acute facilities, an integrated clinical strategy for elevating value and satisfaction for both patients and physicians, and more.

In this webinar, you'll learn how skilled nursing facility industry leaders Lisa Leveque, VP of Strategic Alignment and Care Transformation at Bandera Healthcare, and Lisa Trautman, VP of Post-Acute Solutions at Genesis Healthcare, are navigating challenges in the post-acute space using WellSky CarePort solutions. Sara Radkiewicz, VP of Solutions Management at WellSky, introduces the WellSky CarePort Referral Intake.

In 2024, generative AI, predictive analytics, and regulatory shifts continued to transform the healthcare industry, driving innovation and collaboration in a more connected ecosystem. Download the infographic to learn how WellSky introduced new innovations and continued to grow their vast and comprehensive network in 2024, and is leading the charge with cutting-edge solutions to empower client success.

The National Association of State Directors of Developmental Disabilities Services (NASDDDS) surveyed of directors and staff at state waiver programs, to get their views on "The Ensuring Access to Medicaid Services" final rule from the Centers for Medicare & Medicaid Services (CMS). Join leaders from NASDDDS as they review the results of the survey and the implications for state programs.

Join us for a webinar with the Salvation Army as they share how they help survivors of human trafficking in partnership with other organizations. Shelter and housing are key in helping survivors of human trafficking prepare for a new life of independence and self-sufficiency. This webinar reviews the unique aspects of human trafficking, and the steps organizations can take to better address the problem.

This webinar explains how to use critical incident data to protect Medicaid waiver beneficiaries. Join Craig Escudé and Lorene Reagan from IntellectAbility, and Angela Peterson from WellSky as they review claims data associated with high-risk conditions for people with IDD, such as polypharmacy and inappropriate use of the emergency room.

Increased staffing shortages, operational inefficiencies, and ever-changing compliance regulations may be costing your facility more than you think. Discover how outsourcing your revenue cycle to a reputable partner allows you to leverage expertise without sacrificing control or visibility to lessen the impacts of staffing changes, improve operational efficiency, and ensure timely claim management.

Increased staffing shortages, operational inefficiencies, and ever-changing compliance regulations may be costing your agency more than you think. Discover how outsourcing your revenue cycle to a reputable partner allows you to leverage expertise without sacrificing control or visibility to lessen the impacts of staffing changes, improve operational efficiency, and more.

The new mental health parity rules were finalized on September 9, 2024, by the Departments of Labor, Health and Human Services, and the Treasury. Join Adam Middleton, CHBC, for a webinar about how the new rules may affect your organization.

With the right software, providers can optimize and streamline transition-of-care workflows, leverage predictive analytics for intelligent care management to support clinical decision-making, and find the right post-acute settings based on quality and outcomes. Download now to discover how WellSky® CarePort solutions can revolutionize your approach and unlock your organization's full potential.

On July 31, 2024, the fiscal year (FY) 2025 Inpatient Rehabilitation Facility (IRF) Final Rule was finalized and goes into effect October 1, 2024. As with past final rules, it will have a financial impact on reimbursement for IRFs as well as operational changes from both this final rule and past final rules going into effect.

Explore the trends & challenges of cord blood advancement. This insightful webinar, featuring key industry leader Dr. Beth Shaz, the Deputy Director for the Marcus Center for Cellular Cures at Duke University, will provide an in-depth look at today's challenges in the cord blood industry.

The latest National Core Indicators — Aging and Disabilities (NCI-AD™) report was released in April 2024. The survey involved over 15,000 older adults and people with physical disabilities receiving long-term services and supports (LTSS) across 18 states. Watch this WellSky webinar to dig deeper into the data and discover insights that can improve the services you provide.

Review all the technology considerations, procurement options, and implementation issues of the Access Rule in this comprehensive guide. You will see how to meet all the requirements of the rule with one procurement, address implications of other recent rules affecting your program, and review options that can save you from a lengthy RFP process.

Medical necessity documentation is a critical aspect of home healthcare, as it justifies the need for the services provided to patients. Join home health expert and owner of JID Consulting and Coding, LLC — Jill Dyer, BSN, RN, HCS-D, HCS-O — for an educational webinar on common gaps and solutions for medical necessity in home health.

Explore the forefront of cord blood advancement with the Cleveland Cord Blood Center (CCBC) and the National Cord Blood Network. This insightful webinar, featuring key industry leaders Marcie Finney and Dr. Wouter Van’t Hof, will provide an in-depth look at the innovative solutions currently helping enhance cord blood use in medical treatments.

In late March, the Centers for Medicare & Medicaid Services (CMS) published the proposed rule for the Inpatient Psychiatric Facility (IPF) Prospective Payment System (PPS), effective for fiscal year (FY) 2025. Watch this on-demand webinar to learn more about how this affects your behavioral health organization.

In late March, CMS released the FY 2025 Skilled Nursing Facility Prospective Payment System proposed rule. Learn how these changes may affect your facility.

Learn how the WellSky EHR built for long-term care helped Care Centers spend more time with residents.

Join Rev. Dr. Carla Cheatham for Part 1 of a two-part webinar series, “Reclaiming our hearts without losing them: Next-gen boundaries for a post-pandemic world,” will focus on transforming the way we perform our work and how being more present with the hearts of others without losing our own can be the silver lining of all the difficulties we have known.

Join renowned home health and hospice expert and former CMS MAC and medical review nurse, Annette Lee, RN, MS, HCS-D, COS-C, Founder of Provider Insights, Inc., for an educational, back-to-the-basics webinar on Medicare reimbursement and conditions of payment for hospice.

Supporting clients, caregivers, and loved ones in a time of suffering is a challenge. As an agency you need to be able to equip yourself and your employees with tips and tools on how to navigate those trying times. Download this latest tip sheet from Dr. Carla Cheatham, MA, MDiv, PhD, TRT can help you do that.

Watch our on-demand webinar, "Transfusion Challenges in Trauma Settings," with Dr. Jed Gorlin. Learn about whole blood use, massive transfusion ratios, and pre-hospital strategies. Explore evidence-based practices and studies on blood component ratios in trauma care. Don't miss this encore presentation of a popular CareForum 2023 session, available now for convenient access.

Hear from experts and current clients about making the switch from CPR+ to CareTend, the technology platform powering a new frontier of infusion, specialty pharmacy, and HME/DME services. This webinar will be especially relevant as we prepare for the end-of-service of CPR+ in December 2024.

This webinar reviews the huge changes for calendar year 2024 related to behavioral and mental health services.

Learn more about the unique challenges behavioral healthcare providers face when providing complex medical care and mental health treatment at the same time — and how technology can help.

The Hospice Care Index (HCI), a claims-based quality measure included in the Hospice Quality Reporting Program (HQRP), reveals a lot about how a hospice agency cares for its patients. In this new tip sheet, home health and hospice consultant Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, of Noyce Consulting, provides answers to the most frequently asked questions about the HCI.

We spoke to Becky Reel, former co-owner and executive director of For Papa’s Sake, now currently the founder and CEO of Reel Home Care Consulting, to hear more about the successful growth of For Papa’s Sake Home Care and the role that the agency’s software, WellSky Personal Care, played in its success, and ultimately, in the mergers and acquisitions (M&A) process.

Join Alec Grubbs, Sr. Solutions Manager at WellSky and Kunu Kaushal, Founder and CEO of Seniors Solutions Home Care as they discuss client and workforce analytics, and how personal care providers can use the power of analytics for agency transformation.

One of the biggest challenges facing personal care agencies today is caregiver engagement and retention. This latest tip sheet summarizes five key takeaways on how caregiver training can improve your agency’s recruitment and retention strategies.

Watch this on-demand webinar to learn about the most important parts of the FY 2024 IRF final rule, and how your IRF can prepare for an audit.

In this FAQ tip sheet, Scott answers questions from the webinar about updates to the MDS User Manual draft.

At the end of March, CMS released the proposed payment rule for hospice providers for FY 2024. It includes a proposed update to hospice payments by 2.8%, which would increase hospice payments by $720 million. In addition, there are important proposed updates to the HQRP, the hospice certification process, the HOPE tool, and more. In this tip sheet, WellSky hospice regulatory expert Katherine Morrison answers FAQs about the hospice proposed rule.

CMS began publicly reporting Hospice Star Ratings on Care Compare in 2022, and some agencies were surprised when ratings didn't reflect positively on their hospice work. Though consumers are familiar with star ratings, Hospice Star Ratings work a little differently, grading on a curve. In this tip sheet, home health and hospice consultant, Beth Noyce, answers frequently asked questions about Hospice Star Ratings.

Inefficient workarounds and issues with patient schedules were just some of the challenges MossRehab faced when trying to provide the best care for its rehabilitation patients. After months of research, MossRehab partnered with WellSky to implement a single scheduling solution to help revolutionize its patient scheduling processes.

Join Jennifer Bass from Always Best Care Senior Solutions and Bambi Creek from A Place at Home, as they discuss why caregiver training matters and how they’re implementing this crucial step to help retain and recruit caregivers as well.

Hospice surveys have always struck fear into the hearts of administrators and clinical leaders. And now, the CMS has updated the State Operations Manual that guides surveys. Fortunately, savvy hospices can use that information to develop their own QAPI plans and better prepare for state surveys. In a new tip sheet, home health and hospice consultant, Beth Noyce, answers the most frequently asked questions about hospice surveys in 2023.

For nearly two years now, the United States has been in the midst of a PHE which, among other things, introduced a new set of “flexibilities” for providers. Though the current PHE is set to expire on May 11, 2023, there has been an abundance of regulatory activity that will continue to affect home health and hospice providers well into the future. In this compliance alert written by regulatory expert Sharon Harder, we’ll address issues of importance to those leadership teams.

A complete quality management suite designed for assurance.

Learn about the blood bank with the most experience integrating with Epic

Define Patient Blood Management and communicate the need to have cross-functional strategies in place.

Learn how to use the NCI-AD to assess your state program and identify opportunities to improve the services you provide to older adults and individuals with physical disabilities.

Download this free tip sheet to learn how to help ensure compliance with rehab physician provided care.

Join one of the most well-known home health & hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS — for an important webinar on Hospice Star Ratings and what they mean, as well as how hospice providers can improve their ratings over time.

Join Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, Director of Operational Consulting at WellSky; and Michael Slupecki, CEO of Griswold Home Care, as they discuss how home health and personal care agencies can partner together to help keep clients out of the hospital and ultimately increase patient outcomes and satisfaction.

When state agencies and health plans support the needs of caregivers, they allow individuals to live independently at home, improve health outcomes, and reduce healthcare costs. Leaders from Elevance Health and WellSky spell out five promising practices to serve Medicaid and Medicare members more effectively.

Learn what factors go into merger and acquisition (M&A) valuation, how to use data to measure key performance indicators and drive increased value, and how to use data to measure key performance indicators and drive increased value, and how to maximize and capture the value you need for a successful M&A deal.

As many seniors face food insecurity, our nation needs innovative solutions to address the problem. This high-powered panel offers concrete steps to enhance funding, assessment, and service delivery to meet the food insecurity issues in your community.

Our highly skilled reimbursement specialists collaborated with Atrium Health Wake Forest Baptist to improve coding practices and reduce denials and underpayments.

To be successful in 2021, outpatient rehabilitation organizations must help referral sources and the public understand that they are open for business. During this panel discussion, you’ll learn how two experienced rehabilitation leaders are using data to prevent the overutilization of their clinicians while ensuring patients have the access to the care they need.

The ability to meaningfully share and analyze patient data is paramount to improve care outcomes and drive financial performance. Understanding the overall impact of interoperability to your organization can help your blood bank as you advocate for improved integration.

Join us for a webinar detailing the development planned for WellSky Transfusion in 2021.

Communities across the U.S. and globe continue to grapple with the far-reaching impacts of the COVID-19 pandemic. Beyond even the immense public health risk, people are facing new and challenging socioeconomic pressures altering their quality of life.

Join scheduling and resource management experts John Marchisin, Luke Henderson, and John Mollica of AArete in this timely, free webinar as they explain how to build a transparent resource management plan that can help organizations go back to work in the safest way possible.

A re-cap: CareTend's Innovations and enhancements of 2019.

A busy outpatient rehab department may see hundreds of patients a day. This webcast examines some of the approaches top-performing hospitals use to minimize front desk backups, avoid collection errors and create a consistently excellent patient experience.

Thought leader Teresa Remy from Leaderstat discusses how your facility can achieve compliance with QAPI, and introduces some great tools for practical use.

Learn how a New York based home infusion pharmacy recoups hundreds of thousands of dollars of unpaid bills and streamlines billing with WellSky Revenue Cycle Services.