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Ask Lyft
506.8K posts
Ask Lyft
@AskLyft
- Replying to @CooperstreamingHi there! Thank you so much for letting us know about this. We definitely would like to review this ride for you. Could you please DM us at your earliest convenience?
- Replying to @DisguisedToastHey there, we're really sorry for this uncomfortable experience. Please DM us with your name, phone number, and email address on your Lyft account so we can further investigate.
- We hope you're safe! Could you DM @AskLyft with the phone number associated with your Lyft account? We'll be happy to help you out!
GIF - Hey there! If you'd like any assistance from our end, please don't hesitate to DM us at your earliest convenience.
- Replying to @youngsinickThis one is for the Lyft with the booming system Top down, AC with the cooler system!
GIF - Replying to @fromtaywithlovePlease report this to our Critical Response Line by tapping the pink 'Call Me' button and inputting your phone number at lft.to/safety.
- Replying to @w_terrenceWe’re so sorry to hear about this, Terrence! Please report this to our Critical Response Line by tapping the 'Call Me' button at lft.to/safety.
- Replying to @awstenOh no! Could you please send us the phone number on your account, as well as a few details? We'd like to look into this.
- Oh no! We are so sorry to hear about this. Can you please DM us the phone number associated with your account as well as when this ride occurred so we can look into this further?
- Safety is fundamental to Lyft, and behavior like this is not tolerated. Please click lft.to/safety to be connected to a member of our safety team to file a report.
