We just launched Hallucination Correction. Which reduces hallucinations by over 70%. Giga agents now sit at ~1% hallucination rate down from 4-5 percent from frontier models.
Introducing hallucination correction. We have reduced hallucination by 70%. Giga's hallucination rate is at ~1%. Better than the best frontier models.
Deploy AI your customers can trust.
We have raised a $61M Series A to automate customer operations.
The world’s leading companies like DoorDash trust Giga to supercharge customer experience with AI.
We have raised $61M, but that’s not what excites me.
Our original idea was fine tuning LLMs for enterprises. Although we topped some benchmarks, the business was not viable.
Every one at @ZeptoNow team is so excited to work with Giga ML they are sitting with us on the weekend for 8 hrs to scale our solution. Excited to work with the fastest growing company in the world.
Today at start of @sama talk @garrytan made us realize a crazy thing every body gave a standing avation to the open ai team thanking them for creating the gpt which bought all of us together at YC AI retreat. I got goose bumps for a second when I realized sama created a whole new
Companies choose Giga over all other AI solutions for these three main reasons:
• Self-Improving Agent: our AI agents go from 60% to 98% resolution automatically
• Fast Time-to-Value: go live in less than 2 weeks, compared to months
• World-class Voice Experience: ultra-low
Giga is quietly growing faster than any company I've ever seen. Doordash chose them for customer support because only their AI agents can handle extremely complex edge cases. Giga agents can call both the customer and Dasher at the same time and listen to both to figure out what