Zomato Care (@zomatocare) / X

Zomato Care

987.2K posts

Zomato Care

@zomatocare

@zomato's official support Your delight is our main course. For starters, feel free to DM.

India

Joined April 2018

Zomato Care
@zomatocare
Mar 28, 2024
We deeply value our delivery partners, and we understand the impact that actions like blocking an ID can have. Rest assured, we take such matters seriously. We assure you, we'll look into this. Our delivery partners are as important to us as our customers.
457K
Zomato Care
@zomatocare
Nov 18, 2020
Replying to @ReallySwara @zomatoin and 3 others
Hi Swara, please note, we don’t endorse any content except our own. That being said, we are looking into this.
Zomato Care
@zomatocare
Oct 7, 2020
Replying to @VasundharaTankh
Hey Vasundhra, thanks for sharing your recommendation, we are looking into this on priority.
Zomato Care
@zomatocare
Feb 2, 2025
Replying to @SRKTweetDiary
Thanks for the love, Likitha! We’re so grateful our gesture made a meaningful impact. Ensuring care, especially when it matters most, is at the heart of everything we do. Thank you for inspiring us, and sending love and care your way! ❤️
29K
Zomato Care
@zomatocare
Jul 12, 2022
Replying to @flyingbeast320
A very happy birthday to your wife! Hope she doesn't follow you on twitter! 🤫 Order here: zomato.com x.com/messages/compo…
Zomato Care
@zomatocare
Jan 22, 2024
Replying to @Biryani_
Hi, we have disabled delivery of non-veg items in Uttar Pradesh, Assam, ⁠Chhattisgarh, Madhya Pradesh and Rajasthan as per govt. notice. Hope this clarification helps!
589K
Zomato Care
@zomatocare
Mar 11, 2021
Replying to @youthaginstrape and @yaifoundations
Hi there, please be assured, we are in constant touch with the delivery partner. His temporary suspension is as per protocol due to the ongoing police investigation. We are covering his earnings in the interim and have extended support to ensure the due process is followed.
Zomato Care
@zomatocare
Jan 11, 2022
Replying to @IrfanAhLakhnawi
Hi Irfan, we are equally saddened by the whole incident and our team is in constant touch with the family.
Zomato Care
@zomatocare
Oct 18, 2021
Replying to @Vikash67456607
Hi Vikash, this is unacceptable. We'd like to get this checked ASAP, could you please share your registered contact number via a private message?
Zomato Care
@zomatocare
Dec 17, 2024
Replying to @indyan
Hi Pallab, we’re sorry for your experience. While we weren’t the event organizers but the ticketing partner, we’ve noted your feedback and will ensure it helps us improve our own events moving forward.
56K
Zomato Care
@zomatocare
Dec 10, 2018
Replying to @Madan_Chikna
If true, this is unfortunate and not in line with our beliefs. We take this very seriously and will soon introduce tamper-proof tapes, and other precautionary measures to ensure we safeguard against this. You can read more on this here - zomato.com/blog/food-tamp….
Zomato Care
@zomatocare
Dec 10, 2018
Replying to @rose_k01 @ZomatoIN and @Zomato
If true, this is unfortunate and not in line with our beliefs. We take this very seriously and will soon introduce tamper-proof tapes, and other precautionary measures to ensure we safeguard against this. You can read more on this here - zomato.com/blog/food-tamp….
Zomato Care
@zomatocare
Nov 18, 2020
Replying to @DefundTheHate @zomato and 3 others
Hi there, please note, we don’t endorse any content except our own. That being said, we are looking into this.
Zomato Care
@zomatocare
Nov 14, 2019
⚠ CAUTION ❌ Please don't share your banking details like CVV, UPI pin or OTP with anyone. 🔒 Safeguard yourself from fraudulent activities. 👩‍💻 More details here - zomato.com/beware-of-fraud