Wayfinding That Works
for Everyone
Audio-guided navigation, wheelchair-friendly routes, and screen-reader support, built in from the start. Every visitor finds their way with confidence, on any device.
The Problem
For millions of visitors, a standard map is a wall. Someone in a wheelchair can't tell which route avoids the stairs. Someone who is blind can't read a directory board at all. Too often, accessibility is an afterthought bolted on to meet the bare minimum.
Our Solution
MapVX builds accessibility into the map itself. Screen-reader support, step-free routing, and real-time updates are native, with nothing to install. For blind and low-vision visitors, MapVX also integrates with the Lazarillo app for audio-guided wayfinding, so everyone gets the same confident experience, not a separate, lesser one.
How the Map Guides Each Visitor
We map your space
We map every elevator, ramp, accessible entrance, and step-free path, not just the shortest route.
Visitors open it anywhere
On any phone or on-site kiosk, with screen-reader support built in. Blind and low-vision visitors can also use the Lazarillo app they may already have.
The route adapts to them
Step-free, elevator-first routing and real-time audio guidance for anyone who needs it.
Everyone gets there
The same clear, confident guidance to any destination, whatever a visitor's ability.
Accessibility That Comes Standard
Accessibility is not a separate mode or a second-rate map. It is part of the same experience every visitor gets, so a person using a wheelchair or a screen reader moves through your space with the same ease as anyone else.
- The same map and experience for every visitor
- Screen-reader compatible from end to end
- No separate app, mode, or workaround needed
Audio Guidance and Step-Free Routes
Wheelchair users get step-free routes that favor elevators, ramps, and accessible entrances, built right into MapVX. Blind and low-vision visitors get audio-guided wayfinding through Lazarillo, a dedicated navigation app for the blind that MapVX integrates with.
- Audio-guided wayfinding via the Lazarillo app
- Step-free, elevator-first routing, native to MapVX
- No extra app for step-free or screen-reader support
Four Ways the Map Adapts
Audio-Guided Navigation
Real-time, turn-by-turn voice directions for visitors who are blind or have low vision.
Wheelchair-Friendly Routes
Smart routing via elevators, ramps, and accessible entrances that avoids stairs.
Screen-Reader Compatible
A fully screen-reader-ready interface on web, mobile, and kiosk.
Real-Time Accessibility Updates
Routes reflect closures and obstructions the moment they change, so no one hits a dead end.
Inclusion Is Good Business
Around one in five people lives with a disability, and they arrive with families, friends, and spending power. Serving them well is loyalty, reputation, and lower legal risk, not just goodwill.
Reach Every Visitor
Welcome a huge, often-ignored audience, and the people who visit alongside them, instead of turning them away at the door.
Stay Compliant
Meet accessibility expectations with real, usable navigation, and reduce the risk that comes with falling short.
Build a Better Brand
A venue that clearly works for everyone earns trust, word of mouth, and repeat visits.
Accessibility We Actually Get Right
Accessibility is native to MapVX, not a plugin. Screen-reader support, step-free routing, and real-time updates are built into the platform, and for blind and low-vision visitors we integrate the Lazarillo app for audio-guided wayfinding. It is the experience we started with.
That means step-free routing, screen-reader support, and audio-guided wayfinding that people actually rely on, not a box ticked for an audit. Explore wayfinding →
What It Looks Like in Your Venue
Accessibility looks a little different in every venue, but the goal is the same. Here's what it means across industries.
Shopping Malls
Welcome every shopper, and make sure a wheelchair user or a blind visitor can reach any store as easily as anyone else.
Airports
Guide passengers with reduced mobility gate to gate, with audio and step-free options for every traveler.
Stadiums & Arenas
Route fans to accessible seating, entrances, and restrooms without the guesswork or a call to staff.
University Campuses
Help every student get to class step-free and screen-reader ready, and meet your accessibility obligations.
Hotels & Resorts
Help guests of every ability find their room and the amenities across the property with ease.
Events & Conferences
Make any temporary venue accessible from day one, with audio guidance and step-free routing.
Department Stores
Guide every shopper to the product they want, with routes and audio that leave no one behind.
Commercial Real Estate
Give tenants and visitors an accessible property, and meet your obligations with confidence.
Every Feature, One Live Map
Accessibility is one part of a platform that works as a whole. It runs on the same live map as wayfinding, the directory, and the AI assistant, so an accessible experience is built into everything, not bolted on.
Explore the platformAI Assistant
Visitors ask by text, voice, or photo and get walked straight to the answer.
VX Cards Loyalty
Reward verified visits and turn one-time foot traffic into known regulars.
Spatial Analytics
See how people move and where they linger in every part of your venue.
Digital Directory & UI
A branded, searchable map and directory on web, mobile, and kiosk.
Wayfinding & Positioning
The turn-by-turn map every visitor uses, with accessible routing built into the same experience.
On-Map Advertising
Geofenced, location-based offers that turn navigation into new revenue.
Accessible on Every Screen
The accessible experience follows the visitor everywhere: on an on-site kiosk, on their own phone, and for blind and low-vision visitors, through the Lazarillo app. Screen-reader support and step-free routing stay consistent across all of them.
Book a DemoHear From Our Clients
Why Venues Choose MapVX
Accessibility in Our DNA
- Screen-reader support and step-free routing, native to MapVX
- Accessibility standard on every map, never an add-on
- Lazarillo-app integration for audio-guided wayfinding
- A team that treats inclusion as the default
One Connected Platform
- Every feature works together on one live map
- AI assistant, directory, loyalty, and advertising on one map
- Spatial analytics on how visitors move and dwell
- Accessibility built in, with Lazarillo for audio guidance
- Turn navigation into engagement and new revenue
A Team That Has Your Back
- Dedicated success team from planning through launch
- Live in as little as six weeks
- Self-service portal for real-time map edits
- Ongoing updates and hands-on support
Frequently Asked
How does audio guidance work?
How does wheelchair routing work?
Is the interface screen-reader compatible?
Does this help with accessibility compliance?
Do visitors need a special app to use it?
How does accessibility connect to the rest of MapVX?
Want to learn more?
Make every visitor welcome with a map that works for everyone, built on the accessibility experience MapVX is known for. Let's map your space.
Book A Demo
