Today we're announcing @lightfld's $47M Series A led by @a16z to reimagine CRM as a world model of a business.
For agents to do customer-facing work, they need to understand how your business actually works.
Salesforce wasn't designed for this. It was built 20+ years ago for
Lightfield's Chief AI Officer @vesko_st benchmarked TypeSafe's Jev model on text understanding, including customer-conversation tasks.
With extended thinking turned off, Jev matched Opus 5 on accuracy at 40 to 150 times lower cost.
Full write-up, including initial thinking on
Verdigris left Salesforce after a decade to build an AI-native GTM on Lightfield.
The team migrated nearly 10,000 contacts, a 211-field custom implementation object, and all of the workflows that make their company run.
Today, Lightfield scores every open deal against
Yesterday we announced our $47M Series A to reimagine CRM as a business world model. This article from co-founder @hliriani explains what that means and what we’re building next.
Yesterday we announced our series A to reimagine CRM as a business world model.
I wanted explain what we mean by that, and why the CRM is the practical place to start building something much larger.
