Do you need access to our systems?
No. We shadow the work on a screen share and review what is publicly visible. Access to Search Console, the CRM or other tools makes the blueprint sharper, and we will ask, but the work does not depend on it.
How much of our team's time does it take?
45 minutes per role in week one, up to 7 roles, plus a short kickoff with the sponsor before week one and the presentation in week three. Nobody prepares anything.
Which roles do you sit with?
Every direct role in the sales team: SDR or BDR, account executive, sales manager, growth manager, marketing, and anyone else who touches the pipeline. We agree the list with your sponsor at the kickoff.
What is an FDE?
A forward deployed engineer: a real engineer focused on revenue operations, revenue technology and the development that connects them. The person who sits with your team is the kind of person who would build the system afterwards, which is why the blueprint is implementable.
When would it start?
Our engineers run 25 sessions a month across all clients, so a start is usually a few weeks out. Buying holds your place; we agree the roles on the kickoff and book week one from there.
Can we pay by invoice?
Yes. Order it here and a Stripe invoice follows within one business day, or talk to an AE first and we send a quote. Net terms are fine.
Does buying it commit us to anything?
No. The blueprint is complete on its own, written for your team to implement, and there is nothing to buy from us afterwards. You keep all five documents.
Why do you need to watch our team work?
A process description shows the intended workflow. A screen share shows the real sequence, the systems, the handoffs and the information the team actually uses. Asking gets the slide deck answer.
Are you evaluating our employees?
No. We are mapping the revenue workflow and the system around it. Your manager will see everything we observe. We are assessing the process you work inside, not you. The gaps we find are the system's fault.
Will you tell us to replace our tools?
No decision is made in advance. The setup document and the proposal separate configuration, integration, engineering, services, systems you keep, and decisions only you can make.
What if we score high?
We say so, and the blueprint shows what is holding the last pillar down. A team with nothing to fix is told that in the presentation.
Is it refundable?
No. You keep all five documents whether you implement them yourselves, hand them to a vendor, or put them in a drawer. If we cannot deliver what is described here, we say so before week one and refund.
How is this different from the free discovery call and the free self assessment?
The call is a first read, said as a guess. The self score is your own memory of the team. The blueprint is evidence: we watch the work, write the system down, and score only what we saw.