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Free  shipping on all orders over £2.99

Fast UK wide shipping 🇬🇧🚀

Customer Help

Our happiness team is always here to assist.

Common Purchase Queries Answered

How long does it take to receive my order? +

UK orders typically arrive in 2-5 business days. Currently, we only ship within the UK. Plans to ship globally are underway.

How do I create an account? +

Click “Sign Up” in the top right corner, fill in your details, and verify your email to start shopping.

How do I change my shipping address? +

You can update your shipping address in account settings before your order is dispatched. Contact support for urgent changes.

How do I track my order? +

Track your order in your account or via the tracking link sent to your email confirmation.

Will you keep my card info on file? +

No. Payment details are securely processed and never stored on our servers.

Do you charge sales tax? +

Prices include VAT applicable in the UK.

Do you ship to my country? +

Currently, UK only. Global shipping plans are in progress.

Will my items arrive in one package? +

Orders may ship in multiple packages depending on stock and warehouse location.

What is your returns policy? +

Items can be returned within 14 days in their original condition and packaging.

I received the wrong item +

Contact support immediately to arrange a replacement or return.

My order arrived damaged +

Send photos to support. We will replace or refund your order.

Where should I mail my return? +

Follow instructions from our support team. Include your order number with your return.

How do I get customer support? +

Email [email protected] or use live chat at pgelimited.com.

Entered incorrect shipping address? +

Contact support immediately to correct it before dispatch.

Can I change/cancel my order after submission? +

Orders can be modified or canceled prior to dispatch. Contact support promptly.

Can I pre-order sold-out items? +

Pre-orders may be available for select products. Check product pages or contact support.

Fast Delivery Free on orders over £2.99
Easy Returns 30-day money-back guarantee
Quality Warranty On all selected items
Secure Payment 256-bit encrypted checkout
Extra 5% Off Everything* | Use Code: EXTRA
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