Customer Help
Our happiness team is always here to assist.
Common Purchase Queries Answered
UK orders typically arrive in 2-5 business days. Currently, we only ship within the UK. Plans to ship globally are underway.
Click “Sign Up” in the top right corner, fill in your details, and verify your email to start shopping.
You can update your shipping address in account settings before your order is dispatched. Contact support for urgent changes.
Track your order in your account or via the tracking link sent to your email confirmation.
No. Payment details are securely processed and never stored on our servers.
Prices include VAT applicable in the UK.
Currently, UK only. Global shipping plans are in progress.
Orders may ship in multiple packages depending on stock and warehouse location.
Items can be returned within 14 days in their original condition and packaging.
Contact support immediately to arrange a replacement or return.
Send photos to support. We will replace or refund your order.
Follow instructions from our support team. Include your order number with your return.
Email [email protected] or use live chat at pgelimited.com.
Contact support immediately to correct it before dispatch.
Orders can be modified or canceled prior to dispatch. Contact support promptly.
Pre-orders may be available for select products. Check product pages or contact support.
