Support

We're here to help, honestly. Reach out and we'll get back to you as soon as we can.

Contact us

Use the contact form on this page, or email us directly at Get in touch. We reply within 24 hours on business days.

Common questions

How do I upload writing samples?

Head to the New Profile page. You can paste text, upload files, or import from a URL.

How many samples do I need?

At least one, but we recommend 3,000+ words across multiple samples for the best results.

How do I manage my subscription?

Visit the Settings page and click "Manage Subscription" to update payment details or change your plan.

Can I delete my data?

Yes, instantly. Go to Settings, then Account, then Your Data to download everything we hold or delete your account on the spot. Prefer email? Write to Get in touch and we'll handle it for you.

Also see our Terms of Service and Privacy Policy.