WORKPRO TOOLS Accessibility Statement
WORKPRO® Tools is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal.
Conformance Status
Partially ConformantThe Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
workprotools.com is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address known issues and improve our conformance level.
Technical Specifications
Accessibility of workprotools.com relies on the following technologies working in combination:
- HTML5
- CSS3
- JavaScript (jQuery)
Our website has been tested for compatibility with the following browsers and assistive technologies:
- Google Chrome (latest) with ChromeVox
- Mozilla Firefox (latest) with NVDA
- Apple Safari with VoiceOver (macOS and iOS)
- Microsoft Edge (latest)
Measures to Support Accessibility
WORKPRO® Tools takes the following measures to ensure accessibility of workprotools.com:
- Include accessibility principles throughout our internal policies and web design guidelines.
- Ensure clear keyboard navigation and visible focus indicators across all interactive elements.
- Provide descriptive alternative text for meaningful images and icons.
- Use proper heading structure (H1–H3) to allow screen reader users to navigate content efficiently.
- Implement ARIA roles, labels, and landmarks to enhance screen reader compatibility.
- Ensure sufficient color contrast ratios between text and background elements (minimum 4.5:1 for normal text).
- Make all interactive elements (forms, dialogs, navigation) fully operable via keyboard.
- Provide visible, descriptive labels for all form inputs and controls.
Known Limitations
Despite our best efforts to ensure accessibility of workprotools.com, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.
- Product images: Some product images uploaded through our content management system may lack descriptive alternative text. We are working to audit and update all image alt attributes.
- Video content: Some older video content may not include closed captions or audio descriptions. New videos are published with captions where available.
- PDF documents: Some product manuals are available in PDF format and may not be fully accessible. Please contact us to request an accessible version.
Third-Party Content
workprotools.com may include embedded content or links to third-party websites and services (such as YouTube videos, social media platforms, and retail partner sites). We cannot guarantee the accessibility of third-party content, as these pages are outside our direct control. We encourage third-party providers to follow WCAG 2.1 AA standards.
Alternative Access
If you are unable to access any content or functionality on our website due to a disability, please contact our customer support team. We will do our best to provide the information you need through an alternative format or method.
You may reach us via the contact information listed below, and we will respond within 2 business days.
Feedback & Contact Information
We welcome your feedback on the accessibility of WORKPRO® Tools website. If you experience accessibility barriers, please let us know so we can continue to improve.
Email: service@workprotools.com
Contact Form: Contact Us Page
Response Time: We aim to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with the relevant authority. In the United States, you may contact:
- The U.S. Department of Justice, Civil Rights Division regarding Title III of the Americans with Disabilities Act (ADA).
- Your local or state disability rights agency.
For more information about your rights under the ADA, visit: www.ada.gov
This statement was last reviewed and updated on August 2025.