Tenbound, part of graph8

An engineer reviews how your revenue team works and gives you a written plan to fix it.

  • 45 minutes with one person from each role, starting with your SDRs and AEs
  • Four documents you keep: ontology, workflows, roadmap and gap list
  • One fixed price. No system access needed.
4.7/5 for Tenbound on G2, from clients and attendees
10 years building and training sales teams for companies like Okta, LinkedIn and GitLab
2,500+ B2B clients served across the group via CIENCE
115+ public CIENCE case studies
"We hired Tenbound to help establish, optimize and manage our Sales Development team, and were very impressed with the results they were able to drive in a very short time. If you're looking to start or turn-around your Sales Development program, I'd definitely recommend hiring Tenbound."
Image Jeff Garon Senior Director of Sales, OPSWAT
"Over the course of the engagement, we saw a double digit increase in SDR production as a result of their advice, and perhaps as important, a significant improvement in team morale as a result of their coaching program. Highly recommended."
Image W. Alex Turner Director, Global Sales Development, GitLab
"They are experts in this field and helped guide us through a transitional time so we could stay on track with our key performance indicators. Through their guidance and expertise they helped us save a lot of time and money, and put together a world-class program."
Image Sonny Pannu Radius Inc.

From Tenbound engagements, rated 4.7/5 on G2.

01

Inside the blueprint

Your ontology, your workflows, a roadmap and a gap list. With them, your team can cut the manual work, get your tools sharing data, and turn more of your pipeline into revenue.

Ontology

The definitions your team and your tools share: what counts as a lead, a qualified meeting, an opportunity and a customer, and where each one lives.

Example
Qualified meeting
Held, with a decision maker, next step booked
Lives in
HubSpot, deal stage 2
Workflows

How each workflow runs today and how it should run, role by role. For every step: automate it, let a tool assist, or keep it with a person. Plus the fields, rules and connections to set it up.

Example
Inbound demo request
Route to an AE on arrival: automate
First reply to a prospect
Draft for the SDR to edit: assist
Roadmap

Where you stand on the Tenbound Standard, then what to fix first, in order. Every item has an owner, a date and a way to check it was done.

Example
Where you stand
Assisted
First fix
Write the routing rule. Owner: RevOps. Day 30
Gap list

Every place your tools should share data and do not, and every step nobody owns. Each gap comes with the fix and what fixing it saves.

Example
Demo requests
Wait four hours for an owner
Cost
About 6 hours of SDR time a week
Example entries, invented to show the format. Yours come from what the engineer sees.
02

The method

The engineer sits with one person from each role, starting with your SDRs, AEs and sales manager, then marketing, RevOps, onboarding and customer success. They watch the real work, open the tools behind it, and trace every handoff between roles.

An engineer watching an SDR work on a laptop and taking a note.
Step 1

Sessions

The engineer spends 45 minutes with one person from each role, starting with your SDRs, AEs and sales manager, then marketing, RevOps, onboarding and customer success. They do their normal work on a screen share.

Your team: 45 minutes from one person in each role. Nobody prepares anything.

Step 2

Write-up

The engineer writes the ontology, the workflows, the roadmap and the gap list from what was seen.

Your team: Nothing. The engineer may ask one or two follow-up questions.

Step 3

Walkthrough

The engineer takes your team through the findings. Invite as many people as you like.

Your team: 60 to 90 minutes. The four documents arrive the same day.

What you provide

  • someone to book the sessions
  • a sponsor who can decide when two teams disagree
See the review in detail
03

Built for revenue leaders

For the VP Sales, CRO or founder who owns the number. Sales tools can now do much of the work your SDRs and AEs still do by hand, with AI and automation, but only once someone sets them up around how your team actually sells.

It fits if:

  • Reps log calls, emails and meeting notes by hand instead of selling.
  • Your CRM misses activity, so pipeline reviews run on what reps remember.
  • Account, contact and deal data sits in separate tools, and someone moves it with spreadsheets or copy and paste.
  • Inbound leads wait hours for a first reply, or arrive with no owner.
  • Deals stall after the first meeting, and nobody can show at which stage or why.
  • You cannot tie rep time and activity to the pipeline it created.

Free. No contract. 4.7/5 on G2.

04

Why an engineer

So they can tell whether a tool cannot do something or was never set up.

A rep says the CRM cannot do something. The engineer opens it and checks. Often it can, and nobody set it up.

An engineer pointing at a setting in a sales tool while an account executive looks on.
05

Where you stand

The engineer assesses where your team sits on the ladder from Manual to Assisted, Orchestrated and Autonomous, in each of the six areas of the Tenbound Standard. Your overall level is your lowest area, because that is the one holding the rest back.

The Standard is published, so you can check every level in your roadmap against it.

YOUR LEVEL: MANUAL Market Which accounts, in what order ORCHESTRATED Signal Why this account, now MANUAL sets your level Message Why a buyer replies ASSISTED Motion How a deal moves, and who owns each step ASSISTED Mastery How a manager makes a rep better NOT ASSESSED Measurement A good meeting, not just a booked one ASSISTED
Example assessment. The lowest area, here Signal, sets the overall level. An area the engineer did not see is marked as not assessed.
06

Using the blueprint

Your team can start applying the blueprint instantly.

  • Ontology: set the definitions in your CRM, so every rep and every tool counts a lead, a qualified meeting and an opportunity the same way.
  • Workflows: hand each role its optimized workflow.
  • Roadmap: work through it in order of your priority.
  • Gap list: start with the fixes that save the most time.
An engineer walking a sales team through the findings in a meeting room.
07

Results across the group

Tenbound defines the model. CIENCE delivers the outcome. These are CIENCE program results, in each study's own words, from 115+ public case studies.

"Initially, we were hoping to set up appointments with potential clients about once or twice a month, but CIENCE was able to secure two or three meetings a week. In our industry, this is phenomenal."
Image Aaron Kamlay, Partner, Morris Kamlay Image Case study
"We're now at double-digit meetings per month, and I'm hoping for continued improvement. They're much more effective than any account executive we could've hired and probably around the same price, too."
Image Steve Bailey, Vice President of Sales & Marketing, Imagecraft Image Case study
08

Questions

What sales leaders ask us before they book.

What does it cost? +

$5,000. One fixed price, however many roles we sit with. You pay by card or invoice. The discovery call is free.

What do we get? +

Four documents: your ontology, your workflows, a roadmap and a gap list. They are written for your team to work from, and they are yours to keep.

How much of my team's time does it take? +

45 minutes from one person in each role, on a screen share while they do their normal work. Nobody prepares anything. Then 60 to 90 minutes for the walkthrough.

How long does it take? +

It can be done in a couple of days. How long it takes depends on how quickly the sessions can be booked with each role.

Do you need access to our CRM or our data? +

No. The engineer watches your team work on a screen share. Nothing is installed, imported or changed in your systems. More access makes the plan sharper, so we may ask, but it is never required.

Legal and security approve everything we buy. Is that a problem? +

There is no integration, no data agreement and no system access, so there is very little for them to review.

Who is responsible for the result? +

The engineer is responsible for the four documents, delivered on the day of the walkthrough. What you build from them, and who builds it, is your decision.

Do we have to buy anything after? +

No. Build it yourselves, hand it to any vendor, or ask us. If you ask us, the same engineer and a team build it, scoped and priced after you have read the findings.

Is the discovery call a sales pitch? +

It is 30 minutes with a graph8 account executive. You get a first read on where the problem probably is and a straight answer on whether the review is worth doing now. If it is not, they will tell you.

What is the year of free data? +

After the discovery call, your graph8 account gets unlimited B2B contact and company data, website visitor identification and intent data for twelve months. You keep it whether or not you buy the blueprint. Comparable data from vendors like ZoomInfo runs to thousands of dollars a year.

Who should take the call? +

Whoever owns revenue: the VP Sales, the CRO, or the founder who still runs sales. It works for a team of 10 and a team of 50.

09

Book a discovery call

30 minutes with a graph8 account executive, free. A first read on where the problem probably is, and a straight answer on whether the review is worth doing now.

Free. No contract. 4.7/5 on G2. 2,500+ B2B clients across the group.

As a thank you

One year of unlimited B2B data

After the call, your graph8 account gets unlimited B2B contact and company data, website visitor identification and intent data for a year, whether or not you buy the blueprint. Comparable data from vendors like ZoomInfo runs to thousands of dollars a year.

An anonymous engineer pointing at a screen while a sales rep watches.

Heard on discovery calls

"The most manual process that you could possibly imagine."
"I kinda thought the systems talk to each other."
"Someone fills out a form, we call, we don't hear from them. What happens?"