Help Centre

Browse by Category

Popular Articles

General / Other

How to Fix ERR_QUIC_PROTOCOL_ERROR Message in Chrome Browser

The ERR_QUIC_PROTOCOL_ERROR message is an error that shows up in the Google Chrome browser when you try to visit a site. Typically, the full error reads something like: This site can’t be reached, The webpage at https://examplesite.com/ might be tem...

Web Hosting

JetBackup - JetBackup UI Showing 500 Error

If you are trying to restore an account using JetBackup and encounter a 500 / Fatal error within the JetBackup interface, don't panic. This issue is commonly encountered during the restoration process and is typically temporary. Why does this happen?...

Billing and Payments

How to Manage and Cancel PayPal Recurring Subscriptions

How to Manage and Cancel PayPal Recurring Subscriptions Description: A step-by-step guide for Brixly shared hosting customers to review, manage, and cancel unwanted recurring PayPal subscriptions, helping to prevent duplicate billing or overpayments....

Web Hosting

How to Permanently Disable LiteSpeed Cache Plugin in WordPress

How to Permanently Disable LiteSpeed Cache Plugin in WordPress **Description:**This guide provides step-by-step instructions for Brixly shared hosting customers on how to completely remove the LiteSpeed Cache plugin from WordPress and prevent its aut...

Web Hosting

Redis Limits - PHP Fatal error: Uncaught RedisException: OOM command not allowed when used memory > 'maxmemory'

If you're a web hosting customer experiencing a PHP Fatal error message that reads, "Uncaught RedisException: OOM command not allowed when used memory > 'maxmemory'", you're not alone. This error can be a bit confusing, especially when y...

Email Hosting

How to solve '550 sender verify failed' error message?

Problem: When you try to send an e-mail message, you may receive the following SMTP error message: 550 Sender verify failed. Cause: This error message occurs when the sender's e-mail account does not exist in cPanel, or when the domain's MX entry re...