Design With Purpose.
Build for Growth.

Most businesses have a website. Few have a cohesive experience across every touchpoint. I build the second one.

I help small businesses and entrepreneurs in the Charleston and Summerville area turn ideas into professional, high-performing digital experiences. With 20+ years in UX design, systems thinking, and front-end development at companies from local startups to Fortune 200 enterprises, I bring senior-level strategy to every project, scaled to your budget and timeline.

Who I Work With

Solo

One owner, no team. You need a professional presence that punches above your weight.

Small Team

A few people, growing fast. You need systems that scale with you.

Growing Business

20 to 100 people. You need senior design leadership without the overhead of a full-time hire.

Services

Get Found

Web design, web development, SEO, hosting, mobile app development. Your site should load fast, look consistent on every page, and make it easy for the right people to find you.

Case Study - Chop Chop

Problem: A startup with no digital presence, built for customers who are always on the go.
What I did: Built a mobile-first responsive site, integrated their booking and POS system, and gave them a clear way to communicate services and pricing.
What changed: Customers on any device could find them, understand what they offer, and book without friction.

Look Like You Mean It

Branding, visual systems, UX writing. A consistent visual system and clear writing do more for credibility than a bigger logo. I define the rules so your team can maintain the brand after I’m gone, not just on launch day.

Reach More People

Social marketing, retargeting, content strategy. Getting a product online is one thing. Getting people to come back is another.

Case Study - Bethesda Roasting Co.

Problem: A strong brand with a new product and no cohesive way to reach, convert, or retain customers across channels.
What I did: Built an e-commerce first website, developed end-to-end branding, introduced a coffee subscription model, and ran retargeting campaigns across social channels.
What changed: Bethesda went from a single storefront idea to a multichannel brand with a recurring revenue stream and an audience that followed them online.

Compete With AI

AI-assisted design, prototyping, and workflow strategy using Claude, Claude Code, ChatGPT, and more. This isn’t a buzzword for me. I used AI-assisted prototyping to help revive a sunset feature at Zoro Tools, validating demand and shipping a redesign that drove approximately $1.3M in session-attributed revenue within 90 days. I bring that same practical, results-first approach to your business.

Make It All Work Together

Experience strategy, user research, journey mapping. This is where the pieces above stop being separate projects and start being one system. Strategy and research are what connect your website, your brand, and your marketing so they say the same thing.

Why Work With Me

20+ years of experience tested at Fortune 200 scale, applied to your budget and your timeline.
One person across strategy, design, development, and marketing. No handoff gaps, no finger-pointing between vendors.
A designer who understands AI and can help you use it as a practical advantage, not just a buzzword.
Someone who designs for the people who have to maintain your site after launch, not just for opening day.
A local Charleston partner with the range to serve you wherever your business goes next.

Brands I've Worked With

Experience across full project lifecycles, from startups to Fortune 200. Logistics, e-commerce, MRO, automotive, food and beverage, music, beauty, nonprofit, marketing, real estate, oil and gas, and more.

That range matters to you because it means I’m not learning on your dime. I’ve already solved a version of your problem before, just at a different scale.

20+ years across 11+ industries, from Fortune 200 logistics operations to single-location Charleston startups.

Areas I service

Charleston, SC
Mt Pleasant, SC
Summerville, SC
Kiawah Island, SC
North Charleston, SC
Edisto Island, SC
Hilton Head, SC
Greater South Carolina

What others say

I had the pleasure of working with Josh during my time at Charleston Jazz. He identified and solved some issues we were having with the stability of our site and has greatly improved our site speed, appearance, and overall user experience. Josh is detail-oriented and offered valuable advice and feedback that helped us better achieve our goals. I highly recommend Josh as he not only cared about our site, he also cared about our organization’s mission. He was great to work with and a big part of the growth and success of our organization.

Lacy Miller

Marketing Director - Charleston Jazz Academy

Working with Josh at XPO was a privilege and he is not only a former co-worker but a friend. He is a voracious reader and always brings documentation and expert knowledge to discussions. When he's on your team you will know the WHY behind the problem at hand. He leads by example, offers constructive criticism, and educates. Josh is a top-notch user experience leader and an asset to any organization lucky enough to have him.

Dana Moran

Senior Manager, Strategy - Cognizant

Upon Josh’s arrival at XPO Logistics, he has made an immediate impact within the User Experience practice. He has taken it upon himself to jump right in by establishing key relationships and mentoring those around him.

Doug Drazin

Senior Product Manager / Principal UX Designer - XPO Logistics

Josh redid my company's website and we've received great feedback on the look and feel of the site. Josh is very knowledgeable in the web development space and was helpful in making me aware of the plethora of resources we could leverage to achieve the design and functionality I had envisioned for the website. Josh made himself accessible and is proactive in his communication style. With Josh I appreciate that I never had to guess where we were in the project, he was very forthcoming with any roadblocks or concerns he had along the way. He was also organized and utilized a project management tool to help us stay on track with the original timeline.

Keisha King

Founder - Chop Chop Mobile

Josh and I worked together at IAAI for about 2 years. I thoroughly enjoyed my time working with Josh, and came to know him as a valuable, resourceful asset to our team. He is honest, dependable and an incredibly hard-working designer. He understood what our teams needed and gave it to them hand over fist. He truly added value to our products. I would recommend Josh without hesitation.

Michael Duve

UI/UX Developer and Designer - IAA

Josh's work for our company is always on time and professional. He brings a completed product to the table and then encourages feedback to bring a project to the target audience that is both technically sound and visually appealing.

Lance Odvody

Owner - Soms Cafe

Josh Menken has been a godsend to so many projects that I have managed. There are many examples I could give to demonstrate why Josh is such an important asset to our team. But if I had to choose one reason it would be this: He has no fear. From the most simple to extremely challenging situations, Josh dives right in and always finds a solution to deliver the project on-time and to scope. After all, he is the expert.

Nicolette Caldwell-Doty

Sr. Marketing Program Manager - Grainger

Most small business marketing costs too much and does too little.

Yours doesn’t have to.

Let’s talk about what you’re building. I offer a free 30-minute strategy call, no obligation.

Design With Purpose. Build for Growth.