Archive – Request Tracker

RT 4.0.25 Released

Jul 26, 2017

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We’re pleased to announce the general availability of RT 4.0.25. This release introduces several important security fixes as well as a handful of bugfixes. Please be aware that we intend for the 4.0.25 release to be the final release of the RT 4.0 series and no further security or bug fixes will be published. Please…

Announcing Our First 2017 Request Tracker Training!

Feb 8, 2017

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Keri Akmezikyan

in Archive, RT, RTIR, Training

Paris Request Tracker Training, April 24 – 26, 2017!

RT 4.0 Reaches End of Life

Sep 8, 2016

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Jim Brandt

in Announcements, Archive, RT

RT 4.0 will reach end of life on February 15, 2017. It is recommended that users upgrade their RT instances to a supported version, 4.2 or 4.4, before that time.

RT/RTIR Training Update

Aug 18, 2016

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Keri Akmezikyan

in Announcements, Archive, RT, RTIR, Training

We’re moving the LA training and announcing Boston training dates!

September! Join us for RT Training in LA, Now With More Workshop!

Aug 3, 2016

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Keri Akmezikyan

in Archive, RT, RTIR, Training, What’s New In RT 4.4

We’re coming to LA with our new 3 day RT training!

RT 4.4.1 released

Jul 20, 2016

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by

Jim Brandt

in Announcements, Archive, RT

We’re pleased to announce the availability of RT 4.4.1. This release addresses several bugs in RT 4.4.0 and also adds a few small but important features. The list of new features is provided below. Please see our official release announcement for more information, including the complete set of changes and bugfixes. Download RT today! Administrators and users…

RT 4.2.13 released

Jul 20, 2016

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by

Jim Brandt

in Announcements, Archive, RT

We’re pleased to announce the availability of RT 4.2.13. This release is a bugfix release; most notably, values in charts are now sorted numerically, and regression for time zones on date/time custom fields has been addressed. Please see our official release announcement for more information, including the complete set of changes and bugfixes. Download RT today!