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Terms & Conditions

Carefully read these Terms of Use before using this Web site. Your access to, and use of, the Web site and its content and materials is conditioned upon your acceptance of, and compliance with these terms in full. If you do not accept these terms, you should leave the Web site immediately and cease any further use of any content and materials you have obtained from the Web site.

Intellectual Property Rights and Usage of Content

All intellectual property rights of the content on this Web site including, but not limited to, text, photographs, designs and images (“Content”) vests with Writer Business Services Pvt Ltd , unless otherwise indicated. Writer Business Services Pvt Ltd ‘s intellectual property rights are protected by countries’ laws and other laws. Except as expressly permitted by this Web site or applicable laws, other uses of the Content including, but not limited to, duplication, distribution, re-posting, sending, deleting, editing or adapting are strictly prohibited.
No publication or commercial use of the Content is permitted without the prior written permission of Writer Business Services Pvt Ltd.
No part of the Content shall be made available as part of another Web site. This Web site and the Content shall not be stored (in whole or part) in a database of any kind, or used to construct a database or to distribute a database containing this Web site or the Content.

Other Terms and Notices May Apply

Additional terms and conditions will apply to business transactions conducted or any promotions run by Writer Business Services Pvt Ltd via this Web site. Additional terms will govern any bulletin board services, chat areas and or other message or communication facilities offered via this Web site. Nothing contained in this Legal Information Page is intended to modify or amend any agreement currently in effect between you and Writer Business Services Pvt Ltd .

Other Intellectual Property Rights

Please note that any product, process or technology described in the materials on this Web site may be the subject of other intellectual property rights reserved by Writer Business Services Pvt Ltd and are not licensed hereunder. Writer Business Services Pvt Ltd and the Writer Business Services Pvt Ltd logos in this Web site are the registered trademarks of Writer Business Services Pvt Ltd . Other logos in this Web site may be the subject of other intellectual property rights of Writer Business Services Pvt Ltd partners and associates.

Disclaimers

THE INFORMATION CONTAINED IN THIS WEB SITE IS PROVIDED TO YOU “AS IS,” FOR YOUR INTERNAL INFORMATIONAL PURPOSES ONLY, WITHOUT ANY REPRESENTATION OR WARRANTY OF ACCURACY OR COMPLETENESS OF INFORMATION OR OTHER WARRANTY OF ANY KIND INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IN NO EVENT WILL Writer Business Services Pvt Ltd BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR USE OF THIS WEB SITE OR RELIANCE UPON ANY INFORMATION OR MATERIAL ACCESSED VIA THIS WEB SITE OR ANY OTHER HYPERLINKED WEB SITE INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF Writer Business Services Pvt Ltd IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES, TO THE FULLEST EXTENT ALLOWABLE BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES AND REPRESENTATIONS, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

The material on this Web site could contain technical inaccuracies or typographical errors, and information will be changed, updated and deleted without notice. Writer Business Services Pvt Ltd may make improvements and/or changes in the products and/or the programs described in this material at any time. Writer Business Services Pvt Ltd makes no warranties that this Web site will operate uninterrupted or error free or those defects will be corrected. Writer Business Services Pvt Ltd does not warrant that this Web site is compatible with your computer equipment or that this Web site or its server is free of errors or viruses, worms or “Trojan horses” and Writer Business Services Pvt Ltd shall not be liable for any damage you may suffer as a result of such destructive features.

Additionally, Writer Business Services Pvt Ltd makes no representations or warranties whatsoever about any other Web site which you choose to access through this Web site. Links provided by Writer Business Services Pvt Ltd to such Web sites are provided solely for your convenience and should not be deemed to imply that Writer Business Services Pvt Ltd endorses those Web sites or any content therein.

Submitting Information to Writer Business Services Pvt Ltd

Any information submitted by you through this website shall be used by Writer Business Services Pvt. Ltd. solely for the purposes of responding to your queries, providing services, or for legitimate business purposes in accordance with applicable laws.

Writer Business Services Pvt. Ltd. shall treat all personal data submitted through this website in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and shall implement reasonable security practices and procedures to protect such information.

Any information that is expressly marked or reasonably understood to be confidential shall be treated as confidential and shall not be disclosed to third parties except as required for service delivery, compliance with applicable law, or with your consent.

By submitting information through this website, you represent that you have the right to provide such information and consent to its use for the purposes stated herein.

Nothing in this section shall be construed as granting Writer Business Services Pvt. Ltd. any ownership rights over your confidential information.

Registration

Some areas of the Web site may require you to register to use certain services. When and if you register, you agree to (a) provide accurate, current and complete information about yourself as prompted by our registration form (including your email address); and (b) maintain and update your information (including your email address) to keep it accurate, current and complete, as applicable. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, Writer Business Services Pvt Ltd reserves the right to terminate this Agreement and your use of the Site.
As part of the registration process, you may be asked to select a username and password. Writer Business Services Pvt Ltd may refuse to grant you a username that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion, as determined by Writer Business Services Pvt Ltd in its sole discretion. You will be responsible for the confidentiality and use of your username and password and agree not to transfer or resell your use of or access to the Web site to any third party. If you have reason to believe that your account with Writer Business Services Pvt Ltd is no longer secure, you must immediately notify Writer Business Services Pvt Ltd of the problem by contacting us. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND FOR ANY AND ALL ACTIVITIES (INCLUDING PURCHASES, AS APPLICABLE) THAT ARE CONDUCTED THROUGH YOUR ACCOUNT.

Code of Conduct

While using the Web site, you agree not to:

  • Restrict or inhibit any other visitor from using the Web site, including, without limitation, by means of “hacking” or defacing any portion of the Site;
  • Use the Site or Content for any unlawful purpose;
  • Express or imply that any statements you make are endorsed by Writer Business Services Pvt Ltd, without our prior written consent;
  • Transmit (a) any content or information that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable, or infringes our or any third party’s intellectual property or other rights; (b) any material, non-public information about companies without the authorization to do so; (c) any trade secret of any third party; or (d) any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication (except as otherwise expressly permitted by us)
  • Engage in spamming or flooding;
  • Transmit any software or other materials that contain any viruses, worms, trojan horses, defects, date bombs, time bombs or other items of a destructive nature;
  • Modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of the Site;
  • Remove any copyright, trademark or other proprietary rights notices contained in the Web site or Content;

Information Provided by Writer Business Services Pvt Ltd

Although Writer Business Services Pvt Ltd strives to provide Content that is both useful and accurate, data and other information can change frequently and are subject to varying interpretations. In addition, a possibility exists that the Web site or Content could include inaccuracies or errors, or information or materials that violate these Terms of Use (specifically, the Code of Conduct above), or that unauthorized alterations could be made by third parties to the Web site or Content. Accordingly, although Writer Business Services Pvt Ltd endeavors to use reasonable care in assembling the Content, and attempts to ensure the integrity of the Web site, the Content may not be up-to-date, accurate or complete, and Writer Business Services Pvt Ltd make no guarantees as to the Web site’s completeness or correctness. In the event that a situation arises in which the Web site’s completeness or correctness is in question, please contact us at the earliest. Writer Business Services Pvt Ltd will try to address your concerns as soon as reasonably practicable.

In addition, portions of the Content may have been contributed to the Web site by third parties, including various industry specialists and service providers. The inclusion of such information does not indicate any approval or endorsement of such third parties, Writer Business Services Pvt Ltd expressly disclaims any liability with respect to the foregoing.

Note:

ISO certifications of Writer Business Services Pvt. Ltd. may vary across countries and business operations depending upon local regulatory requirements and the scope of services provided. Any ISO certification referenced on this website shall be applicable only to the respective country, entity, or business unit for which such certification has been obtained and is valid.

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Records & Information Management
Cloud Services
Contact Centres
Document Scanning & Digitization
Digital Mailroom Solutions
Tape Storage
Business Process Outsourcing
Digital Transformation Solutions
Secure Shredding & Destruction
Workflow Automation & ECM Solutions
IT Asset Disposition (ITAD)

Certifications and Affiliations

Our Initiatives

udaan

Udaan

you first

YOU FIRST

wecare

We Care

Our Employees

Our People at Work

Be it any industry, a business is as successful as its employees.
When the employees are in sync with the business pattern, management expectations and future goals, then productivity will certainly be on a rise. Disinterest or discontentment on the part of the employees can turn out to be detrimental for the business in the long run. At Writer Information we understand this sentiment and always treat our employees as our greatest strength.

The culture in the company is such that leadership teams treat the employees as valued collaborators who can make or break the fortunes of the company. For us, the people of the company are never just disposable cogs who can be replaced. Our employees form the core for us and that is why with their strength and commitment, we are always responsive to changes in the market. This has helped us create the perfect ground for creative thought processes across all quarters, innovation like never before, creation of breakthrough solutions and commitment to excel beyond all odds as a team. The trust of the management and leadership teams is complemented by enthusiastic employees who bring in power packed energy into the organisation.

3000 customers

9000+ Employees

Image

16 Main Locations

3000 customers

300+ Serviceable Locations

Our Business

Business Process Services

  • Robotics / AIenabled
  • Procurement Management Services
  • HR Life-Cycle process management
  • Client Onboarding Process
  • Mandate Management Process
  • Underwriting Process
  • Disbursement Process
Secure Storage Services
  • Records Management Services
  • SecureVault & Storage Services
  • Media and Tape Vault Storage Services
  • Tape Transcription Services
  • Secure Destruction Services
 
Cloud and Data Services
  • Cloud Migration & infraset-up
  • Data Centre Setup
  • Data Hosting Services
  • Skill Augmentation Services
  • Data Centre & IT Operations
  • SaaS, IaaS
  • Data Analytics
 
Digital Solutions
  • Enterprise Content Management Solutions
    • Info Docs®
    • Info Flow®
    • Info Scan®
    • Info Store®
    • e cube-HR Onboarding
    • Contract Management
  • Health Care Solutions
    • Writer HIMS Solution
    • Writer IVF Solution

Our Women's Forum

Across the world, women leaders have been smashing the glass ceiling with greater force and determination. At Writer Information the culture is more of assimilation of talent without any gender biases. We have our women leaders who have taken the company ahead and have been inspirational role models for others. In this company, we motivate and encourage women to emerge as leaders and totally embrace their role-model status and address all challenges that they may face as professionals primarily with action and execution. We not only believe in but make gender diversity a priority for us by setting aspirational objectives for women in leadership roles, asserting on disparate slates of candidates for prestigious and senior positions, and developing initiatives through which we can execute what we truly believe in. Here’s introducing one of our foremost women leaders and one of the strongest business heads of the company – Ms. Sona Talwar.

Our Corporate Social Responsibility

Our company does have a documented sustainability policy. This policy is based on the POLARIS FBN framework and functions under our Samavesh initiative. Under Samavesh, we look after

  • Employees: Create & nurture Workplaces and Working Cultures where employees flourish
  • Communities: Responsible Global Citizens making Contributions to Communities we live and work in
  • Environment: Constantly search ways in which we reduce ecological impact and safeguard the environment
  • Family’s Future Generations: Share values and long-term aspirations with future generations

Workforce
  • Safety and security of our direct and subcontractor workforce with zero-person day lost due to workplace incidents / accidents
  • No more than 15% voluntary turnover
  • Achieve 75% of employees participating in employee engagement surveys
  • Responding to feedback received in employee engagement surveys
  • Cascade performance management systems across the organizations
  • 100% adherence to Code of Business Ethics

Environment
  • Recycle 90% of all available waste (packing material, paper, biodegradables)
  • Energy efficient facilities (office space & warehousing) in terms of Heating, Ventilation & Air-Conditioning and Lighting (including potential renewable sources of energy)
  • Reduction of energy use per cubic meter to a specified Mega Joule per Cubic Meter for goods transported on our fleet by road (ahead of emission norms of all the countries in which we operate)

Partners
  • Weightage of sustainability in partner selection (e.g. gender diversity, underrepresented populations, affirmative action)
  • Service Level Agreements particularly around Workforce & Environment
  • Code of Business Ethics as a part of Partner Contracts

Our company has a documented anti-bribery and corruption policy. We maintain physical and e-learning trainings for all our employees on topics to combat corruption and we also collect annual declaration statements from all employees for the Code of Business Ethics compliance.

Our company has procedures to identify the risk of bribery and corruption, to implement and monitor its policies for all staff and processes to manage incidents.

Apart from having a well drafted Anti Bribery Policy, Fraud and Whistleblower Policy & Conflict of Interest Policy, we undertake following procedures to give assurance on the effective implementation of the policy:

  • Annual declaration statements from all employees for the Code Of Business Ethics compliance.
  • Incident Management through Senior Management intervention and resolution by Whistleblower Committee

Our Values

VISION

Innovate & Grow

MISSION

Delivering excellence in product design, product quality, risk management, new technology applications and service processes to enhance and enrich the customer experience.

VALUES
  • Commitment We deliver the promises we make to our customers, shareholders and employees.
  • Ownership We own every detail of every task – so that our services consistently meet expectations of our customers, shareholders and employees.
  • Passion A desire to ‘make a difference’ is in the heart, mind and soul of every Writer employee.
  • Integrity We gain the trust of our customers, shareholders and employees as there is complete alignment in what we think, what we say and how we act.
  • Collaboration We actively engage with each other to deliver on our Vision and Mission.

Our Commitment

Delivering Excellence in Product Design, Product Quality, Risk Management, New Technology Applications and Service Processes to enhance and enrich the customer experience.

Our Customers

Through a combination of design thinking, process-centric digital technologies, lean principles and advanced analytics, we’re making an impact on across industries, which are increasingly relying on tech innovations and process design to upgrade their operating models in a bid to remain competitive. This way we help to generate growth, driving greater efficiency, business agility and a better customer experience.

We at Writer understand the changing needs of our customers across industries and help them get future ready. We bring together process excellence with new age technologies to help businesses more competitive and agile. With our expertise and understanding of the business, we have helped our customers turn strategy into reality and had a clear picture of a target operating model. Then it was all about incorporating the best tech methods that’re available to us for revamping the processes.

We have consistently supported our customers when it comes to augmenting their business growth and handled operational challenges to provide them the platform to scale up their business volumes like never before. To all our trusted customers, we give them the assurance of transforming their tomorrow, today.