Please enable JavaScript to view the Web Integrations by Mariana Tek.

General

What is LSD°R?

LSDºR is a challenging, muscle-building, music-driven, low-impact, full-body workout on a modern Pilates-inspired reºformer. By moving slow and breathing deep, you’ll find the strongest possible version of yourself with each muscle-quivering movement and breath — we’re all about the shake-it-til-you-make-it mentality. Our methodology combines controlled movements with intentional breathwork to reºform from within. Connect with your core and your breath to reinspire.

Who can do LSD°R?

LSD°R is accessible to all fitness levels. All sessions offer modifications and amplifications you can take as you grow in your practice. As with anything new, there will be an adjustment period, but our Guides are trained to work with your ability level. We ask that you remain patient, stay focused and get ready to become addicted!

What session types do you offer?

We offer 5 different challenging session styles designed to strengthen and sculpt the entire body; Arms + Abs, Full Body, Glutes + Arms, Glutes + Back, and Legs + Abs. All sessions are anchored by intentional breathwork. Our sessions follow a 6-day rotation, meaning the focus shifts daily to provide a well-rounded and progressive experience throughout the week. This session structure ensures no two days feel the same and allows for a dynamic and interesting approach to your workout. All levels with modifications + amplifications available as required.

Are sessions beginner friendly?

LSD°R sessions are designed to challenge you, but you’re always in control. Your guide will cue re°former adjustments throughout class—take what you need, whether that means dialing it back or pushing further. Modify, amplify, and make it yours. The shake is part of the process—proof that you’re building strength in real time. Embrace it. And if you ever need a moment to reset, take it. Then get back in and keep moving forward.

Do guests wear headphones during a session?

Yes! Sight, Scent and Sound are all signature features of our offering. You will hear the music and the instructors voice through our customized wireless headphones. Especially while exploring breath work, guests find that the privacy that the headphones offer not only allows them to zone into their practice, but you are also in full control of the volume of your session as well. Headphones are inspected regularly and cleaned after every single session.

Tell me about the breathwork.

Every LSD°R session kicks off with a re°form up—your chance to sync breath with movement and set the tone for your practice. Your guide will lead you through different breath speeds, but don’t stress if it’s new to you. Take your time, find your rhythm, and let the breath fuel your movement.

When can I sign up for a session?

All sessions are available to book online up to 7 days in advance (monthly memberships have larger booking windows). Pre registration is required to ensure you’ve held your spot in your favourite session type or time slot.

Do I need to bring grip socks?

Grip Socks are required at all LSD°R studios and are available for purchase.

How often should I partake in sessions?

It depends entirely on your goals, experience level, and how you like to workout. At LSD°R, we recommend 3–5 sessions per week for the best results.

Do I need to create an account?

Yes! All clients must create an account in order to purchase sessions credits or memberships.

What should I bring to the studio?

Wear clothes that you are comfortable working out in. For both safety and sanitary reasons, we require that you wear grip socks in all studios. Please bring your refillable water bottle. We have a filtering station you can use to refill. Lockers are available for valuables.

Do you have showers?

No showers, but no sweat—literally. Our workouts are designed to be high-intensity yet low-impact, meaning most guests leave feeling strong and energized, not drenched. We’ve got lockers for your belongings and a restroom where you can freshen up or change if needed.

How early should I arrive for a session?

Doors automatically open exactly 15 minutes before your session—arrive early to get settled, change into your workout clothes, and store your things. Your Guide will walk you through the modern re°former so you’re ready to move. Late arrivals can’t be accommodated as our door automatically lock at session time, so plan ahead to make the most of your time with us!

How do I get to LSD°R and where can I park?

We are located at Portland and Richmond, a short walk from 501 Queen and 511 Bathurst streetcar routes. You can reach LSD°R from Portland Street. Underground Parking is available on the north side of Richmond just west of Portland under the Shoppes on Queen building, and there are many other lots and Green P street parking options around us as well.

Session Credits

How do I buy session credits?

Session credits can be purchased on our website or on the LSD°R App. All sales are final. All sessions must be prepaid. All purchases are non-refundable, exchangeable, or transferable.

Do you offer refunds on session credits?

We are sorry, but we do not offer refunds for session credits. If you cancel a session within our cancellation policy, the session will be credited back to your account for later use. If you need to cancel less than 8 hours before the class start time, you will lose the session credit.

Memberships

Do you offer a monthly unlimited membership?

We do! Our memberships range from 8 sessions/month all the way up to unlimited. You can also choose your commitment length to customize your membership price. Please visit our memberships page for more information.

Do you offer limited session memberships?

Yes! We offer 4 and 8 class/month memberships. You can also choose your commitment length to customize your membership. Check out our pricing page here for a complete list of ways you can move with us.

How do I cancel my monthly membership?

All memberships have a minimum commitment period after which you can cancel at any time. If you want to cancel your membership, please email us at least 30 days prior to the expiration of the current cycle and we will cancel the auto-renew.

Can I freeze my monthly membership?

If requested, we can freeze or hold your membership. Holds must be for a minimum of seven days, and up to a maximum of three months (90 days). We are only able to freeze or hold a membership once every three months. All freeze requests must be made in writing, including start and end date, and be received at least 3 days prior to the desired start date.

Late Arrival Policy

What is your late arrival policy?

To ensure the safety of our guests, everyone must arrive prior to a session start time as late entry will not be permitted. We require that all new guests receive a proper introduction to the Guide and reformer, so we suggest arriving 10-15 minutes before your session begins. Thank you for understanding!

How can I let the studio know I need to late cancel?

The fastest and most reliable way to cancel is through your LSD°R account. Just log in, head to My Classes, tap the pencil icon beside your session, and select Cancel Reservation. This updates your spot instantly and avoids any risk of a late cancel or no show being counted while you wait for a reply.

Our inbox is monitored Monday to Friday during business hours, so email isn’t the best way to make time sensitive changes. If something isn’t working or you have a question about your account, you’re always welcome to reach out.

Cancellation Policy

What is your Cancellation Policy?

For the safety and comfort of every guest, first timers must arrive before class begins. New to LSD°R or the re°former experience? Plan to come 10 to 15 minutes early so your guide can introduce you to the space and get you set up with confidence. Returning guests are encouraged to arrive at least five minutes before class.

Cancellations must be made at least 12 hours before class. Late cancellations or no shows will forfeit the session credit. If you are unsure about our policies, take a moment to review our cancellation and walk-in policies before booking.

What is your No Show policy?

To avoid losing your credit, reserved sessions can be cancelled up to 12 hours prior to the start of the session. If you do not show up to a session you are booked in for, you will lose the credit from your package or membership and be charged a $10 fee, $25 if you are on The Deepest Membership. We do not accept email or instagram direct message cancellations. Please cancel your reservation through your account on our website or mobile app.

Can I swap sessions within the cancellation window?

Switching sessions within the 12-hour cancellation period will result in a late cancellation charge.

Can I cancel a session?

If you need to cancel a reservation, log in to your account, click My Classes, click the pencil icon next to the session you’d like to cancel, click Cancel Reservation. If you have trouble cancelling or have any questions, please email us at [email protected]

Waitlist

What is the waitlist and how does it work?

If a session you’d like to take is full, we highly recommend putting yourself on the waitlist. In order to do so, you must purchase a session or membership. If a spot opens more than 1 hour before the start of session, you will automatically be added to the session and receive an email confirmation.

All sessions have an 12-hour cancellation policy, so if you’re added to a session from the waitlist at any time after 12 hours before the start of session, be aware that the 12-hour cancellation policy still applies. If you are added to the session and don’t remove yourself in time, you will lose the session credit or be charged a penalty fee.

Any time prior to 1 hour before the start of session, if you are still on the waitlist and realize you no longer want a spot in session, please remove yourself from the waitlist, just like you would cancel a session, and the credit will be returned to your account.

Please note that the waitlist locks and becomes void at the 1-hour mark prior to that session start time – at which point potential spots in the session are available on a first come first serve basis.

How do I check if I’m on the waitlist?

To check your waitlist status, log in to your account and select My Classes. If you are on the waitlist, you will see your waitlist position. If you do not want this class, be sure to remove yourself from the waitlist.

House Rules

What are the studio etiquette policies?

These guidelines exist to create a smooth, grounded, and inspiring experience for every guest in the room. Thank you for helping us keep the space welcoming and intentional.

Check in and settle in
Say hello at the front desk and check in when you arrive so we know you’re here and can get you set up.

Shoes off, grip socks on
Please remove outdoor shoes at the entrance. Grip socks are required for every session. If you forget yours, we have options available for purchase.

Light, clear, and uncluttered
Please place all belongings in the lockers, other than your water bottle. This includes phones, jackets, keys, and bags. A clear space keeps everyone safe and allows our Guides to move with ease.

If you need to remove layers once the work heats up, tuck them inside the delta of your re°former.

Phones away, presence on
Please silence your phone before session begins. We encourage you to store them in your locker. Filming during sessions is not permitted. Save any photos or videos for before or after!

Thank you for showing up with intention and helping us create the signature LSD°R energy we’re known for.

What is your purchase policy?

All purchases must be paid in full at the time of booking or checkout.  We accept debit and credit card payments. We do not accept cash.

All sales are final. We do not offer refunds or accept transfers. If you have concerns or questions about your purchase, please contact us at [email protected], and we’ll do our best to assist you.

Cancellations or changes to bookings must adhere to our cancellation policy.

Gift cards and promotional offers are non-refundable and cannot be exchanged for cash. Expiration dates and terms will apply as outlined at the time of purchase.

For any questions or further clarification, reach out to us at [email protected]. We’re here to help and ensure your experience is seamless.

What is your sales and refund policy?

All sales of services are final. All services are non-refundable, transferrable, or exchangeable. All services must be prepaid. We do not accept cash.

What happens if I leave something behind?

LSD°R is not responsible for any lost or stolen property. We advise you to leave valuables at home and use the lockers on site. Any items left behind will be held in the lost and found for two weeks, at which point they will be donated.

Are children or aniamls allowed in the studio?

Unfortunately not. To respect the experience of other guests and for liability reasons, we don’t allow children or animals in the studio.

Is there a minimum age requirement ?

The minimum age to take session is 16 years old. All guest under the age of 19 must have this additional waiver completed by a parent or guardian before taking their first session.

Medical Inquiries

Can I take an LSD°R session if I’m pregnant?

If you are new to LSD°R, we do not advise you to try it for the first time when pregnant. Doctors don’t recommend starting a new workout when pregnant, especially something as core-intensive as LSD°R.

Your physician should clear any post-pregnancy activity. Remember to be kind to your body and take your time getting back into a workout routine.

Can I do LSD°R for injury recovery?

If you are recovering from knee, back, or shoulder surgery we would not advise taking a session until your doctor clears you to do so. Always consult your physician to ensure you are cleared to return to practice.

Additional questions?
Please reach out to us at [email protected]