Your $199 deposit gives you priority access to purchase NexPhone before general availability, with early-bird pricing. When your unit is ready to ship (target: Q3 2026), we’ll email you to complete checkout for the remaining $350 + shipping + any applicable taxes/duties.

Yes. The $199 reservation deposit is fully refundable. You can cancel anytime for a full refund.

A reservation secures your place in line, but it does not guarantee a specific delivery date. Our current target is Q3 2026, and we’ll share updates if the schedule changes.

We collect a deposit now to reserve your spot, then collect the remaining balance closer to shipping. This keeps your reservation flexible and makes it easy to cancel if your plans change.

Yes. If you want multiple units, place separate reservations. We may limit quantities per customer in some regions to keep reservations fair.

In some countries, NexPhone will be offered through an authorized reseller / local distributor. The $1 deposit lets you join the waitlist for your region so we can notify you and help you get priority access when local sales open.

The $1 deposit is primarily used to confirm real interest and reduce spam signups. If you have an issue, contact us and we’ll help.

We’ll email you with a secure link when your unit is ready. You’ll then complete payment for the remaining balance, confirm your address, and choose shipping options.

Some regions have extra requirements (regulatory approvals, import/tax complexity, tariffs, or language/support needs) that make direct shipping impractical. In those markets, we’ll sell through an authorized reseller that can provide the best local experience.

U.S. orders ship from our U.S. warehouse. For other Direct Shipping countries, we plan to ship internationally from Hong Kong (or another nearby fulfillment hub if needed).

Our current target is Q3 2026. We’ll share updates by email and on the website as we progress through production.

Shipping cost depends on your country and the courier option you choose. You’ll see the shipping estimate during checkout when you complete the remaining balance closer to shipment.

Possibly. Import rules vary by country. Depending on your location and shipping method, taxes/duties may be collected at checkout (DDP) or at delivery (DDU) by the courier/customs authority.

In some regions we may offer DDP so taxes/duties are collected upfront. Where DDP isn’t available, shipments may be delivered DDU and fees are collected upon import.

In most cases, we require a street address for courier delivery. If APO/FPO is supported for your country, we’ll show it at checkout.

Yes. You’ll confirm (or update) your shipping address when you complete the remaining balance closer to shipment.

Customs delays can happen. If additional information is required, the courier may contact you. We’ll do our best to help with paperwork, but import decisions are ultimately made by local customs authorities.

We’ll publish the full return policy before shipments begin. In general, returns must be initiated within a defined window after delivery and the device must be in good condition. (Local consumer rules may vary by region.)

If your country is on the waitlist, NexPhone will be sold through an authorized reseller in your region. The reseller will set local pricing and handle local shipping, taxes, and support details.

Yes. NexPhone supports dual physical SIM (both 5G enabled).

NexPhone is designed to work best on T-Mobile and T-Mobile-based MVNOs (for example, Mint Mobile).

We also plan to become a T-Mobile-based MVNO and offer competitively priced plans in the US. For the US market, we intend to include a physical SIM card with NexPhone to make setup easy.

In most cases, yes. NexPhone includes broad global LTE and 5G band support, so it should work with many carriers worldwide.

Supported bands
4G LTE: B1/2/3/4/5/7/8/12/13/17/18/19/20/25/26/28/34/38/39/40/41/66/71
5G NR: n1/n2/n3/n5/n7/n8/n28/n41/n66/n71/n77/n78/n79

Compare your carrier’s LTE/5G bands to NexPhone’s supported band list above. Carrier compatibility can also depend on features like VoLTE and local carrier policies, so we recommend checking your carrier’s compatibility checker when available.

Yes. NexPhone is built for durability and meets MIL-STD-810H.

Yes. NexPhone is rated IP68 and IP69K.

NexPhone supports a 5000mAh battery, 18W wired fast charging, and wireless charging.

Yes. NexPhone supports external displays via USB-C. We also include a 5-port USB-C hub for connecting HDMI monitors and additional peripherals.

Yes. NexPhone supports microSD up to 512GB.

Yes, NFC is included.

• 64MP main (Sony IMX787)

• 13MP ultrawide (Samsung S5K3L6)

• 10MP front (Samsung ISOCELL 3J1)

• NexPhone

• 5-port USB-C hub

• SIM tool

See the Tech Specs page for complete details (display, chipset, ports, bands, sensors, and more).