A work process is a repeatable series of steps for completing work. These can include human and automated steps that may run in parallel or sequentially. Work processes can be controlled by software such as a workflow or can be orchestrated by people. These range from personal productivity processes to business processes that involve thousands of people across multiple organizations. The following are illustrative examples of a work process.
Advertising Campaigns
Asset Management
Billing
Bookkeeping
Budget Approvals
Budget Planning
Business Development
Change Control
Compliance
Cost Estimates
Customer Acquisition
Customer Onboarding
Customer Relationship Management
Customer Service
Customer Support
Design Process
Employee Onboarding
Financial Reporting
Graphic Design
Hire-to-Retire
Incident Management
Inventory Management
Invoicing
Knowledge Management
Lead Generation
Lead Qualification
Learning & Development
Logistics
Maintenance
Market Research
Marketing Campaigns
Opportunity-to-Order (sales)
Order Fulfillment
Order Processing
Partner Management
Payroll
Performance Management
Pricing
Problem Management
Product Design
Product Development
Product Management
Product Manufacturing
Project Management
Purchasing
Quality Assurance
Quality Control
Quote-to-Order (sales)
Recruiting
Risk Assessment
Risk Management
Service Level Management
Service Management
Strategic Planning
Taxation
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Work Process
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