Live Chat

Talk to website visitors in real time. Provide answers when they need it the most. Boost customer satisfaction and grow your business.

No Credit Card Required

Live Chat Widget

Provide immediate and personalized assistance to your customers with an intuitive live chat widget that improves communication.

Multiple Agents

Eliminate wait times and offer instant resolutions with multiple agents that answer queries simultaneously.

Mobile Apps

Provide instant responses to customer inquiries, even when you're not at your desk with our native mobile apps for iOS and Android devices.

Key Features

AI Support Agent

Be there for your customers 24/7 across your website, WhatsApp, Instagram, Messenger and Email.

Trained on your website and knowledge base, your AI agent delivers instant, accurate answers in multiple languages and seamlessly hands conversations to your team when human support is needed.

Multiple Inboxes & Widgets

Manage multiple websites, channels or brands effortlessly. Create separate inboxes and widgets with unique settings all from one Chatway account. This setup helps teams stay focused and maintain clarity across multiple support operations.

Automations & Smart Workflows

Save time and boost engagement with automated rules that respond to chats, form submissions, page visits, and more. Keep conversations flowing, deliver faster support, and make your team’s work more efficient.

Unlimited Conversations

Chat with as many visitors as you want, on any plan. With Chatway, you don’t have to worry about missing any customer conversations. Stay connected and keep your customers engaged.

Chat Assignment & Private Notes

Assign conversations to the right support agents with a few clicks and leave private notes for teammates to improve support. These notes remain hidden from customers, ensuring efficient communication behind the scenes.

Customers Order & Cart Data (WooCommerce & Shopify)

Chatway integrates with platforms like Shopify and WooCommerce, giving insights into customer orders, cart value, and order history. Share product links, categories, and discount codes directly within the chat, without leaving the conversation.

Invite Multiple Agents

Easily invite multiple agents and assign role-based access levels to manage your support team. Chatway lets you scale efficiently while maintaining security and privacy for each team member.

WhatsApp, Messenger, Instagram & Email Integration

With Chatway, you can manage and respond to messages from WhatsApp, Facebook Messenger, Instagram, and Email - all from a single, easy-to-use dashboard. Bring every conversation into one unified inbox and deliver faster, more organized customer support across every channel.

Buttons for Social Chat Channels

Offer multiple contact options by adding social chat buttons for platforms like WhatsApp, Facebook Messenger, X, Instagram, LINE, and more. Conversations can be transferred to the selected platform, allowing you to continue chats outside the live chat window.

Agent Custom Availability

Set custom availability for each agent based on their schedule. Manage working hours, time zones, and special dates to ensure flexible, reliable support at all times.

Reach customers wherever they are, any time of the day

Give your customers full access to instant communication, whenever and
wherever they are.

Mobile Apps

Resolve queries and manage conversations even on the go.

See Live Visitors

Chatway shows who's browsing, their location, and pages viewed for real-time engagement.

Native Notifications

Integrations

Multiple Inboxes & Widgets

File Sharing

Share documents and images to provide better context during live chat conversations.

Easy Installation

Add a live chat widget to your website in just a few minutes. No technical experience required.

Stories of Success

Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.

Our Users Say It Best

Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.

Moshe F. Saraf

Founder, Pareto Solutions

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary Racine

Founder, Orion’s Corner

We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.

Henrik Bennarp

CEO, Halle System

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.

Laslo Dosa

Founder, Avvo

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman

Founder, Bridge Online Academy

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen

Founder, WDT Tool

Other Live Chat Features You'll Love

Chatway improves communication by providing modern tools for smooth, easy live chat interactions.

Full Widget Customization

Chatway lets you tailor the look and feel of the chat window to seamlessly match your brand. This includes adjusting colors, logos, fonts, and layout. You can even adjust where the window appears on your website.

Notifications

Stay on top of customer interactions with Chatway. Get notifications for new chat requests, messages within existing chats, and agent invitations. Help agents prioritize tasks, optimize response times, and ultimately deliver better customer service.

Team Collaboration

Facilitate internal communication for advice or clarification with private notes. Shift complex inquiries to specialists with chat routing and enables real-time guidance and performance monitoring with supervisor roles.

Mobile Apps

Manage chats and customer inquiries on the go with our native apps for iOS & Android devices. Receive push notifications for new chats, respond directly within the app, access past conversations, and collaborate with other agents easily.

Segmentation

Divide your conversations into segments and assign tags based on specific criteria like demographics, purchase history, or chat behavior. Personalize your chat interactions, send targeted messages, and offer relevant support.

Multiple Platforms

Allow your website visitors to initiate and maintain conversations regardless of their chosen platform, (Shopify, Email, Facebook Messenger, Wix, WordPress, etc) ensuring consistent accessibility and convenience.