Privacy Policy

Continuuiti
Last Updated: February 1, 2026

1. Introduction

This Privacy Policy explains how Continuuiti (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website and services.

By using Continuuiti, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

  • Account information: Name, email address, organization name
  • Payment information: Processed by our payment providers; we do not store card details
  • Location data: Addresses and coordinates you submit for analysis
  • Communications: Emails and messages you send to our support team

Information Collected Automatically

  • Usage data: Features used, reports generated, pages visited
  • Device data: Browser type, operating system, IP address
  • Cookies: We use cookies for authentication and analytics

3. How We Use Your Information

We use your information to:

  • Provide and operate the Services
  • Process payments and deliver reports
  • Respond to your support requests
  • Improve our platform and user experience
  • Send transactional emails (report delivery, account updates)
  • Send marketing communications (only if you opt in)
  • Comply with legal obligations

4. Location Data

When you submit addresses or coordinates for analysis, we:

  • Process them through third-party data sources (satellite imagery, climate models) to generate reports
  • Store your query history to provide you access to past reports
  • Do not use your location queries for any purpose other than delivering the Services

Location data submitted is typically business locations (facilities, suppliers), not personal addresses.

5. Data Sharing

We share your information only in these circumstances:

Service Providers: We use third-party services for:

  • Payment processing
  • Cloud hosting
  • Email delivery
  • Analytics
  • Marketing automation (HubSpot)

These providers access data only to perform services on our behalf.

Legal Requirements: We may disclose data if required by law, court order, or government request.

Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.

We do not sell your personal data.

6. Cookies

We use cookies for:

  • Essential functions: Keeping you logged in, security
  • Analytics: Understanding how users interact with our platform

You can disable cookies in your browser settings, but some features may not work properly.

7. Data Security

We implement reasonable security measures to protect your data, including:

  • Encryption of data in transit (HTTPS)
  • Secure authentication
  • Access controls for our team

No system is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your data for as long as your account is active. After account deletion:

  • Account data is deleted within 30 days
  • Some data may be retained as required by law (e.g., payment records for tax purposes)

9. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing emails

To exercise these rights, contact us at support@continuuiti.com.

If you are in the EU/EEA, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

10. International Transfers

Our services are operated from India. By using the Services, you consent to your data being transferred to and processed in India and other countries where our service providers operate.

For EU users, we rely on Standard Contractual Clauses where applicable.

11. Children

Our Services are not intended for anyone under 18 years of age. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.

Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@continuuiti.com

Website: https://continuuiti.com

By using Continuuiti, you acknowledge that you have read and understood this Privacy Policy.