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Durability & savings

Repair rather than replace

A why! computer is built to last: standard parts, freely available teardown guides and a workshop in Prilly. Your choice: we take care of it, or you do it yourself.

why! repair workshop in Prilly

Need maintenance or a repair?

Describe the problem by email, with the computer model (label underneath the device), the installed system and, if possible, the serial number. We usually reply within one working day and suggest the simplest solution: remote assistance, drop-off at the workshop or shipping the device.

Remote assistance On the phone with us? Download the why! assistant (Windows, macOS, Linux), read us the ID shown, and we work directly on your screen. You see everything and can end the session at any time.
support.whyopencomputing.ch

Prefer to repair it yourself?

Teardown and repair guides for why! computers are freely available on iFixit: battery, SSD, memory, keyboard… most jobs only need a simple screwdriver.

See the why! guides on iFixit

Need a part? Batteries, keyboards, SSDs and memory are in the Spare parts section of the shop.

Repairing a why! laptop with a screwdriver

why! – At your service for over 10 years

Our commitment

Repairable, durable, and open-source computers: they last longer and cost less in the long run.

Sustainability

Fighting planned obsolescence

The electronics industry accelerates device replacement by making repairs difficult, leading to massive waste and the over-exploitation of natural resources.
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Sustainable design extends computer lifespans by making it easy to upgrade and replace components. Reusing functional parts also reduces electronic waste.

why! designs repairable and upgradeable computers for responsible computing.

Durability

Repair instead of discard

Often, replacing a single part is all it takes to extend a computer's life. There is no need to replace the entire machine for a minor issue.
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Thanks to a modular design, most repairs can be done in minutes without advanced technical skills. Detailed guides on iFixit walk you through every step, and spare parts remain available for at least 10 years—including affordable second-hand options.

why! makes repair accessible to everyone, fostering more sustainable computing.

Savings

Long-term savings

Our computers come with Ubuntu LTS, an open-source system maintained for five years, free from vendor-imposed obsolescence.
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Many open-source software applications come pre-installed, with no licensing fees. With Linux, the risk of viruses is minimal, so there is no need to buy or renew antivirus software.

Longevity and low maintenance costs make this a choice that is as economical as it is ecological.

Freedom

Freedom and simplicity

Ubuntu, based on GNU/Linux, is a free and open-source system: you can choose and customize your environment to suit your needs, and it is compatible with most peripherals on the market.
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Pre-installed free software covers all essential tasks, and an extensive software library provides access to thousands of open-source applications with just a few clicks.

Flexible, accessible computers backed by an active community and dedicated support.

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Merci pour votre confiance et votre fidélité.

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