Company Settings
Your company profile is the identity ISPBox puts on invoices, receipts, billing emails, the portal and public pages. Set your name, contact details, billing address and logo.
Your company profile is the identity ISPBox puts on everything customer-facing - invoices, payment receipts, automated billing emails, the customer portal and your public pages. Setting it up properly is one of the first things to do. Find it under Settings > Company (needs settings manage).
1. Company identity
The details here appear on documents your customers see, so keep them accurate:
- Company / DBA name - your trading name, shown as the sender on invoices and emails.
- Billing email - the from/reply address for billing messages.
- Support phone and Website URL - shown to customers where relevant.
- Tagline and Tax ID / NIP - optional, but the tax ID appears on invoices where required.
The summary cards at the top give you an at-a-glance check of your brand name, primary contact, billing address and portal URL.
2. Billing address
Your registered billing address (line 1/2, city, state, postal code, country) prints on invoices and receipts. Fill it in before you start sending invoices so they are complete and professional.
3. Logo and branding
Upload your company logo here - it brands the customer portal, the public status and coverage pages, and your PDF invoices. A clear logo and correct company details make everything customers receive look like it came from your business, not a generic tool. Click Save changes when done.
