Wallets we recover

We specialise in Bitcoin and Ethereum wallets, but over the years we’ve built up support for a long list of software and hardware wallets. Find yours below.

Updated July 2026 · KeychainX — Wallet Recovery since 2017

Wallets get locked in a handful of ways: a forgotten password, a seed phrase that’s incomplete or out of order, a device that no longer boots, or a wallet format that modern software simply won’t open anymore. Each has a different route back in, and the first job is always to work out which route yours needs. Although there are hundreds of wallet types, roughly 90% of our cases are Bitcoin and Ethereum software wallets and Trezor hardware wallets — the wallets people actually used in the years when self-custody first took off. But the long tail matters too: if yours isn’t listed below, contact us anyway, because we can often help once we understand how the coins were stored and exactly what went wrong. We’ll always tell you honestly whether a case is viable before you commit to anything.

How recovery differs by wallet type

Knowing which category you’re in tells you whether recovery is realistic. Software wallets (a file plus a forgotten password) are the most recoverable: the file survives, so we search for the password offline. Hardware wallets are about the seed or passphrase, not cracking the device — we work the passphrase or reconstruct the seed, never the secure element. Damaged or deleted cases are forensic: we recover the file first, then the password. And seed-phrase cases are about fixing a backup that’s nearly right. The lists below are grouped so you can find your exact situation.

Software wallets

These are the most common and the most recoverable, provided you still have the file:

• Bitcoin Core — the encrypted wallet.dat with a forgotten password, protected by SHA-512 key-stretching.
• Ethereum presale (2014) — the encseed JSON, our specialty, where a correct password often fails on an encoding quirk.
• MetaMask — the encrypted browser vault, recovered even without the seed, straight from the extension’s stored data.
• Blockchain.info / Blockchain.com — first and second password, plus 15–21 word legacy mnemonics the current site no longer imports.
• MultiBit Classic — the discontinued wallet with a known truncation bug we can reproduce.
• Armory, Mist, Geth, Jaxx and Electrum — legacy and discontinued wallets we still support.

Hardware wallets

Here the recoverable part is the passphrase or the seed, never the device’s secure element:

• Trezor — a forgotten passphrase (the 25th word), hidden wallets, and derivation-path issues when pairing with MetaMask. See also Trezor seed phrase recovery for an invalid or wrong recovery seed.
• SLIP39 / Shamir — rebuilding access from your recovery shares when some are missing or unclear.
• Ledger — seed phrase recovery for an invalid or wrong recovery phrase; an early ETH derivation-path issue is recoverable, but a lost PIN with no seed backup generally is not.

By coin

• Bitcoin — our most common recovery, across every wallet type above.
• Ethereum — presale JSON, MetaMask, keystore V3, and ERC-20 tokens held in those wallets.
• Dogecoin — Dogecoin Core and MultiDoge wallets, home to some of crypto’s longest-dormant balances.

Damaged or deleted

If the wallet is on a device that no longer works, we recover it forensically — imaging the media, carving out the wallet file, then recovering the password:

• Dead or wiped hard drive — deleted wallet files carved from the disk (results vary on SSDs due to TRIM).
• Broken phone — extracting a wallet from a device that won’t boot.

By problem

Sometimes it’s easiest to start from what went wrong rather than which wallet you used:

• I forgot my password — the classic case; recoverable for any software wallet if you have the file and a hint.
• My seed phrase is incomplete or out of order — we reconstruct and correct it against your known address.
• My device died or I deleted the wallet — forensic recovery from the drive or phone.
• I sent coins to the wrong chain — recoverable in many cases where the key is derivable on the destination chain.

What to have ready

Whatever your wallet, two things drive the odds: the wallet file or seed itself, and everything you remember about the password — its length, any fragments, the language and keyboard you used, and the year and software you set it up with. If you only have a public address, there’s nothing to decrypt. With the file and a few honest hints, most cases are workable.

Why bring these to KeychainX

We’ve recovered wallets since 2017 and incorporated the first dedicated recovery company in the space, now a Swiss AG in Baar. What actually sets the work apart is research: we’ve documented weak-randomness flaws in early browser wallets, the full catalog of encoding bugs that break Ethereum presale passwords, the MultiBit truncation bug, and the derivation quirks across every major wallet standard. That is why we open wallets other services return as impossible. Everything runs offline on our own hardware — never cloud — we keep a copy of your file so nothing is lost, and we never take custody of your coins. You pay only if we succeed.

Don’t see your wallet?

We’ve recovered wallets that never made it onto any list. If yours isn’t here, tell us the wallet software, the coin, roughly when you set it up, and what went wrong. If it’s recoverable, we’ll tell you honestly — and if it isn’t, we’ll tell you that too, at no charge.

Frequently asked questions