Privacy Policy

1. Introduction

Software Toolbox, Inc. ("Software Toolbox," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products and services, or interact with us in other ways.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, telephone number, company name, job title, and demographic information that you voluntarily give to us when you register with the website, purchase products, request support, or when you choose to participate in various activities related to the website, such as online chat, message boards, and webinars.

Technical Data

Information about your computer hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website.

Usage Data

Information automatically collected when you use our website, such as pages viewed, time spent on pages, clicks, and other actions taken on the website.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our website and services
• To process your transactions and fulfill your orders
• To improve, personalize, and expand our website and services
• To understand and analyze how you use our website and services
• To develop new products, services, features, and functionality
• To communicate with you for customer service, updates, marketing, and promotional purposes
• To send you technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and requests
• To protect against, identify, and prevent fraud and other illegal activity
• To comply with legal obligations and protect our rights

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by law.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the website and improve your experience. When you access our website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our website.

6. Third-Party Websites

Our website may contain links to third-party websites and applications. Any access to and use of such linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The right to access – You have the right to request copies of your personal data
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

To exercise these rights, please contact us using the contact information provided below.

10. California Privacy Rights

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided below.

11. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

12. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.