Service Testimonials

"John Gonzalez & Ryan Royse are TOP Server Rock Stars, everyone should know this."

"Connor was awesome and provided me with advanced contextual information on how our software integrates with our other vendor. Even though the issue was not an issue in TOP Server the information and effort are much appreciated. Your Technical Support staff are always awesome. Keep up the great work."

"Nicole was very knowledgeable and thorough, as are all the team members at Software Toolbox. Great company! This company always puts the customer first!"

"The combination of experts and a clearly established knowledgebase make my interactions pleasant and educational. I know we will have a resolution if I make a call. Thank you all!"

"Fast response from Kyle even with the time difference with the UK. Knowledgeable on the product, clear and concise instructions to rectify the issue. 10 out of 10!"

"Very quick and easy to get hold of support personnel and timely responses"

"Every time, excellent support from the SWTB team!"

"Teamwork: We had a production down situation and asked for help. Within an hour Jessica, Lauren Conrad, and John Gonzalez all had replied to help us get going! We're very impressed with the fast response and especially Lauren's continued follow up"

"As Ryan coached me through the process, I was able to voice my own ideas and concerns. By him creating a dialogue and only jumping in when I absolutely needed the help, I was able to learn a lot. Now I am more confident about helping team members, and I am excited by all of the possible ways we can use OmniServer in the future. Two thumbs up!"

"Your team is always available with fast answers! Thanks Rodrigo!"

"Jessica did a really great job in answering our questions. The responses that we were sent were spot on and extremely quick! Definitely recommend you to our customers"

"Zach was awesome to work with. It was a true partnership. It sounds cliche, but rather than a vendor providing a fixed product, working with Zach, it was a collaborative process to find optimal solutions"

"Exceptional service to sort out an issue that in the end was not even Software Toolbox product related!"

"Your guys pick up the phone right away always and they know what they are doing. Can't ask for more than that! Thanks Nicole for your help!"

"I've said before, I'll say it again, best support in the industry!"

"I had a problem and something didn't work the first time, but you all are so fast to respond that it isn't a big deal. Your support response time is second to none!"

"I appreciate that Connor explained exactly what the root cause was, how to fix it, and made getting the appropriate license file a zero hassle process!"

"Just what I expected from this company. Looking forward to using your products and services again, thanks Ganesh!"

"I deal with a number of software vendors and Software Toolbox are by far the vendor I prefer to deal with the most. In particular, I want to point out the commitment by Jessica to get this issue resolved. It was not an easy case to solve because a number of configuration aspects were specific to our infrastructure. However, in the end through the persistence of Jessica and support from Ganesh the case was solved. I do wish more (even just one more) vendor provided technical support at this level!"

"Software Toolbox support is consistently the best team I've worked with! Zach's patience and hands-on knowledge continues that trend!"