Can I enquire before my files are finished?
Yes. Share your project type, approximate quantity, target date and the question you need answered. Tell us what is still open. Complete, approved manufacturing files are needed before a production release.
Can PCBSync supply both the bare PCB and the assembled board?
Yes. PCB manufacturing and PCB assembly are available as part of a turnkey project. We can also discuss consigned or mixed component sourcing. Identify which boards and parts you will supply so the quotation covers the right work.
What should I request for supplier qualification?
Start with the applicable UL and ISO 9001 documents, manufacturing capabilities and quality-control requirements. Add your supplier questionnaire, industry-specific requirements and the inspection records you need. Certification scope and order requirements should be reviewed for the actual build.
Can I request an NDA before sending design files?
Yes. Mention the confidentiality agreement or file-transfer process you require in your first message. Wait until the terms are agreed before sharing confidential files.
How are delivery dates and online budgets confirmed?
Online tools provide budget or planning references. The project quotation follows review of the files, materials, component availability, quantities and test requirements. Agree the production starting conditions and distinguish manufacturing time from transit time.
What if there is an issue with a delivered build?
Contact us with the order reference, board revision, affected quantity and available photos or test results. Identify the acceptance requirement involved so the team can review the issue and discuss the appropriate next action.